- Report: #1130265
Report - Rebuttal - Arbitrate
Complaint Review: Tonaderm SBD Health LLC
Tonaderm SBD Health LLC1521 Concord Pike Wilmington, Delaware USA
Tonaderm SBD Health LLC Skincare product Wilmington Delaware
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A pop-up kept appearing on some of my webpages stating Dr. Oz had an amazing secret to reveal about a skincare product. After days of seeing this, and against my better judgement, I clicked and found that I could get a FREE TRIAL for two products, Tona Derm and Revita Derm, for only shipping costs. I did read the fine print, and I was certain after getting these products, that I did not want to pay the outrageous charges to continue getting them. Unfortunately, I did not save my notes about how long I had to cancel the Tona Derm. I was to get a two-week trial. Well, if one takes shipping into account, I ordered the product on Jan. 31 and called to cancel on Feb. 14. Unfortunately, the days the product is in transit counts as part of the two-week trial, so I actually had a few days, not two weeks, to try the product. When I got my credit card bill, I was charged $98.14. The customer service rep I spoke with asked why I didn't mention that charge when I called to cancel. Well, I didn't get the bill until March. They charged me on Feb. 14, the same day I called, and my call missed the deadline by three hours. They would not refund me anything.
I wouldn't even be complaining if the stuff worked. It certainly isn't the miracle Dr. Oz promised, and he should want to have his name associated with this rip-off. DO NOT ORDER
This report was posted on Ripoff Report on 03/12/2014 03:30 PM and is a permanent record located here: http://www.ripoffreport.com/r/Tonaderm-SBD-Health-LLC/Wilmington-Delaware/Tonaderm-SBD-Health-LLC-Skincare-product-Wilmington-Delaware-1130265. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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