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  • Report: #929217

Complaint Review: Tony Griffi

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  • Submitted: Sat, August 18, 2012
  • Updated: Tue, July 22, 2014

  • Reported By: Vanessa — Sarnia Ontario United States of America
Tony Griffi
3790 Lakeshore Road Camlachie, ON N0N 1E0 Camlachie, Ontario United States of America

Tony Griffi handsongolfconsulting.com lie untruthful deceiving fraudulent secretive unprofessional ripoff disaster lunatic Camlachie, Ontario

*General Comment: You're kidding!!! Aren't you ??

*Consumer Comment: First Class Person

*UPDATE EX-employee responds: Tony Griffi

*UPDATE Employee: False accusations

*Consumer Comment: Tony Griffi

*Consumer Comment: "Not the man I know"

*General Comment: Tony Griffi

*General Comment: A false report is unfair

*Consumer Comment: Pleased with Tony's leadership at our golf course

*UPDATE Employee ..inside information: Tony Griffi is a true professional

*UPDATE Employee: completely false

*REBUTTAL Owner of company: False Statements

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I signed up with Tony Griffi of Tony Griffi Enterprises for some golf lessons. He runs a service called Hands On Golf Consulting and that is what I was expecting. I paid in advance the $1775 registration fee and then we met for our first of twenty (20) personalized lessons. He was late for our first meeting by fifteen minutes, yet he apparently lives less than 4km away from Sawmill Creek Golf Resort and Spa in Camlachie, Ontario where we were meeting for my lesson. He did not apologize for being late and we went on with the lesson.

The first lesson was supposed to be two hours long but after 50 minutes, Tony said that was enough for today and we set up our next appointment for two days later. Two days later when I show up, he does not. I call him, he does not answer. I try to call him repeatedly for 8 days. He works at this Sawmill Creek place so I managed to track him down one day at work so we could work out our next meeting. [continued below]....
..... He states that he was sick and will give me two (2) free lessons for my inconvenience. We set up to meet the next afternoon.

This time Tony Griffi shows up on time and the day goes well. He says to call him to set up the next lesson. Which I tried to do two days later. I left numerous voicemails and he never to this day returned them. I ended up talking to my lawyer who looked over my agreement with Tony Griffi Enterprises (Handsongolfconsulting.com) who said that I had a case against him for not fulfilling his end of the contract.

Of the 20 + 2free = 22 lessons I was supposed to receive, I received 1.5/22. Tony Griffi pocketed all of my $1775 and I got screwed. I will get my money back through civil court but I just wanted the world to know what a dishonest and shady person Tony Griffi is. I thought with his experience playing golf all his life that he would be a good teacher. I was DEAD wrong!!! Avoid this man at any cost!!!

This report was posted on Ripoff Report on 08/18/2012 05:38 PM and is a permanent record located here: http://www.ripoffreport.com/r/Tony-Griffi/Camlachie-Ontario-N0N-1E0/Tony-Griffi-handsongolfconsultingcom-lie-untruthful-deceiving-fraudulent-secretive-unpro-929217. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 11Consumer 1Employee/Owner
Updates & Rebuttals

#1 General Comment

You're kidding!!! Aren't you ??

AUTHOR: Shaiky - ()

We have lived here at Sawmill Creek for a while now and we can assure you that Tony Griffi is an outstanding man and employee. He always goes "the extra mile" for anyone that needs assistance and does so with a smile on his face. I would trust this man explicitly with any business dealings I ever have here at Sawmill but unfortunately for us, he is leaving to live closer to his family. We just hope his replacement can do half the job,  with the same unwavering honesty and true spirit of our club, as Tony does now.

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#2 Consumer Comment

First Class Person

AUTHOR: C.T.K - ()

I have known Tony Griffi for 10 years as a member at Sawmill Creek and also my son worked for Tony for Two summers in the back shop at the golf course. In all my years knowing Tony he has been nothing short of honest, friendly and a first class individual in every way. As a golf pro and more recently as the food and beverage manager he has transformed a once weak department into an asset to any company. In my opinion any company would be fortunate to have Tony as an employee. I know it is time for him to move closer to his Grandchildren but he will be fondly remembered at Sawmill Creek Golf and Country Club.

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#3 UPDATE EX-employee responds

Tony Griffi

AUTHOR: NJH - ()

I cannot imagine this complaint about Tony Griffi as being accurate. I worked at Sawmill Golf Course back in 2004-5 and I was hired and worked directly for Tony. He was very patient with the new staff while managing all golf programs. Tony and I have crossed paths many times since I left and he always made a point to say hi and have a conversation.

He handled himself as a gentleman, very professional as he interacted with employees and members/guests alike. My background is in sales and customer service and Tony impressed me with how accommodating he was, how he could juggle many things at one time and always keep the CUSTOMER as his focus and go the extra mile to ensure satisfaction.

I do question this person laying this complaint and how he or she can be speaking about the Tony Griffi at Sawmill Golf Course in Camlachie. The Tony I know would never treat a customer in the way it is suggested; no matter how bad a golfer he or she was....they would get full value and then some.

 

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#4 UPDATE Employee

False accusations

AUTHOR: player assistant, starter, ranger - ()

As starter, ranger, mashall  

 

what people say about Tony are absolutely false...

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#5 Consumer Comment

Tony Griffi

AUTHOR: Calhun - ()

Who pays this kind of money for 20 golf lessons? Nobody! Remove this charge at once from this website. Tony would never have done this!!! The person who files something like this is very sick.

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#6 Consumer Comment

"Not the man I know"

AUTHOR: ruflova - ()

I have been a member of Sawmill Creek Golf Resort and Spa for several years. I have had many dealings with Tony Griffi for various reasons for the entire time he has been employed at Sawmill. We have partnered with Sawmill and Tony for several years, for Golf Events, our Annual Non Profit Fundraising Event (13 Years), staff training, training camp accomodations(resort) and for several meals etc. I must report that in my personal experience I have nothing but respect and admiration for the professionalism of Mr. Griffi. I have never experienced any wrongdoing by Tony. Tony has been very accomodating, friendly, and helpful in all my dealings there. I have known Tony as both the CPGA Club Professional as well as the head of events and catering. He has been a "Top Notch" Individual in all my dealings with him at Sawmill over the years, as long as I have known him.

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#7 General Comment

Tony Griffi

AUTHOR: Spencer Partington - ()

 I am a long-time member at Sawmill Creek Golf Resort and have known Tony for many years.  I have dealt with him as both a golf pro and as manager of our Clubhouse facilities.  In all respects, I have nothing but praise for the manner in which Tony has performed his duties.  He is very personable and professional.  I find it extremely hard to believe that the things reported by the complainant to this website can be true. 

He has always been honest, provided what has been promised and is always willing to go the extra mile to provide service in our interactions.  He is leaving Sawmill Creek this month and will be missed.

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#8 General Comment

A false report is unfair

AUTHOR: Mary - ()

I learned the game of golf, when Tony Griffi was head professional at our golf course. Tony was instrumental in my learning the game, and the enjoyment of it.  When I began, I was offered the opportunity to receive lessons, through Tony.  In all the options he offered me, there was never an option that contained 20 lessons, let alone 20 prepaid lessons!  Tony always had his door open to help new golfers, experienced golfers, and those with just basic questions.  However, at no time was Tony unavailable to his membership.

I'm sorry to see this type of false accusation posted on the internet. 

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#9 Consumer Comment

Pleased with Tony's leadership at our golf course

AUTHOR: Sandra - ()

 Our family of 4 have been members of this golf course since its inception.  We have seen many pros and food and beverage personnel come and go over our time there.  During his tenure as head pro the class of the organization improved significantly.  He trained his staff to host first rate tournaments and to take care of the guests of our course.  Our son was one of the backshop employees and part of the caddy program which he ran.  He invested significant time in developping the staff and teaching them how to do their job well.  He was firm and fair and did a great job in helping those staff reach their potential.  He developped a first rate junior golf program which was then a model for other facilities in our area.  He modelled for his more senior staff how to engage people and develop the organization. 

Food and beverage had been a very much underdevelopped area within our course and when Tony stepped into the role as F&B manager we started immediately to see improvement in terms of service and customer satisfaction.  Tony was easily one of the hardest working staff and was personally there to ensure events ran smoothly.  He worked long hours acted on feedback from customers and had many great ideas to improve things.  His training of on course service personnel and his knowledge of the golf industry helped allow them to provide helpful service in a way.  As a member of this course who has had significant experience in the golf industry Tony is an asset to the organization and does not deserve to be maligned.

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#10 UPDATE Employee ..inside information

Tony Griffi is a true professional

AUTHOR: PD - ()

I've known Tony Griffi for over 20 years and worked under him for 10 as a golf professional.  I'm a Head Golf Professional and can say with absolute certainty that this person's statement is completely false in every way.  Tony has always been a stand up professional well respected in the industry by his members and his peers.  

In fact I worked along side Tony at the time of this report and know he does not offer a 20 lesson package at the rate of $1775 as this person states.  Quite frankly nobody in their right mind would pay that up front for a 20 lesson package which makes this report all the more fraudulant and unbelieveable.

Shame on this cowardly person who remains behind the curtains for obvious reasons for trying to taint the name of Tony Griffi.  I would recommend Tony to anyone as a professional, respectful, hard working, true, honest person who makes everyone around him better. 

 

 

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#11 UPDATE Employee

completely false

AUTHOR: Matt Alexander - ()

I am the General Manager at Sawmikk Creek. I would certainly have heard if one of my employees cheated a customer. Both reports on Ripoff are completely false.  I have nothing but the highest of praise for Tony. He is honest beyond fault and a very valuable part of my team.

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#12 REBUTTAL Owner of company

False Statements

AUTHOR: Tony Griffi - (Canada)

I have worked at four great golf clubs in my career, each having 500 members who would gladly tell you how honest I am, how loved I am and what an incredible job I have done for them. Every golf professional that knows me would say the same thing. It is a crime that slander such as this is allowed. Shame on the person who wrote this trash.
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