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  • Report: #971450

Complaint Review: Top Bet

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  • Submitted: Mon, November 19, 2012
  • Updated: Wed, February 20, 2013

  • Reported By: Brett — Philadelphia Pennsylvania United States of America
Top Bet
Internet United States of America

Top Bet www.topbet.eu fraudulant check payout, I was told every check they sent out that week was rejected, once they know who I am they put me on hold and hang up, scam, fraud, lie, cheated, declined, unavailable Internet

*Consumer Comment: Top Bet Made Good On Bad Check

*Consumer Comment: Tob Bet Checks

*Author of original report: Update

*General Comment: topbet

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Please Help...

As an avid internet sports gambler, I have made thousands of bets for well over 10 years on nearly every site available to Americans. I've never  really had issues with payouts and have never filed a complaint against  any of them for any reason.

In the last 3 months I started using  topbet.eu. My first deposit was during week 1 of the NFL. I deposited $50 on Saturday and processed a cashout for $1000 via check the following Monday. 10 days later the check came, I took it to my bank  and cash it without a problem.

The following week I did the same exact thing. Deposited $50 on Saturday, cashed out $1000. Just like the previous week, I get the check for the same exact amount about 10 days  after requesting it. Being that I just cashed a check from the exact  same place for the exact same amount, I thought nothing of it.

After putting the check in my account, I spent the money and 10 days later,  my bank came back to me saying the check was fraudulent and/or their  bank refused to honor it so I have been hit with $100s in overdraft and bad check fees retroactive to when I deposited topbet's bad check.

For the last 3 weeks I have called over and over, explained and pleaded my  situation, they acknowledged that the new processor they were using declined all the checks they sent out that week, not just mine (which is really scary). I was told that it would take 24-48 hours to get information back from their 3rd party and then they could fix the problem. I was pissed but OK, I trusted them.

After not getting a call back as promised, I called and talked to someone named Anna the next day apologizing over and over, saying they would send my money western union right away and would call me back within 24 hours to give me the info needed to redeem my money.

This was nearly 3 weeks ago. I have now called every other day and all they say is we are sorry but no one is here to help you with this right now but they assure me that someone will call back and fix the problem right away. This never happened once.

Now, every time I call, I keep either getting blown off or just hung up on and I am at my wits end. When I block my number, I actually get through but once I give them my account number they put me on hold and no one ever gets back on. Its not even that I lost the money I rightfully won but I have also now been hit with nearly $1000 in overdraft fees from my bank because of the bad check.

I really don't know what else to do and have no one to turn to for help regarding something like this. I have all the documents to prove everything but no one on their end cares.

Can you someone please help? I'm not a rich man, I work hard and I have played by the rules 100% and I am now in a major financial hole because of them and have no idea how I can get my money. I simply do not have the time nor the resources to make something happen and I am beyond frustrated.

Please help.


This report was posted on Ripoff Report on 11/19/2012 02:33 PM and is a permanent record located here: http://www.ripoffreport.com/r/Top-Bet/internet/Top-Bet-wwwtopbeteu-fraudulant-check-payout-I-was-told-every-check-they-sent-out-that-w-971450. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 3Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

Top Bet Made Good On Bad Check

AUTHOR: Steve Peterson - ()

I had a bounced check from Top Bet like you guys. It was frustrating at the time but eventually they got a payments to me.Like the first poster I have played at a lot of sportsbooks over the years and you do get these problems now and again.

Many companies will stiff you on payments, at least Top Bet made good on the situation.

regards

Steve

Redwood city.

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#2 Consumer Comment

Tob Bet Checks

AUTHOR: kelly - (United States of America)

I was wondering if your guys checks were also in the 600,000 check number???

when I saw my check number was over 600,000 that threw up a red flag for me.

was it the same way for you guys?
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#3 Author of original report

Update

AUTHOR: bem19106 - (United States of America)

I spent another 3-4 hours on the phone with someone named Regina last night. I recorded the conversation and it was horrible. I was calm and cordial when the conversation started but that lasted all of 2 minutes. I explained to her that they sent me a bad check and she told me that every check they have sent out lately was bad and then literally started chuckling.  
 
I then told her that I was going to just call my bank and Visa and let them know exactly what was going on if I did not get my money via western union today which was the one thing that really seemed to get her attention. She told me there is no need for me to contact them and literally said, please, dont do that, if you do sir, your chance of getting your money from us is going to drastically decrease. I translated that to say if you tell the bank and Visa we are definitely not sending you your money. I explained to her that it is not illegal for me to gamble with them but it is illegal for them to take my money. I also explained that in America, if I would have sent someone the same fraudulent check, I would currently be sitting in jail. I would suggest that you try the same tactic.
 
The part that sent me through the ceiling was that she asked me if they could just put the funds back into my gaming account! I also sent them an email with the link to this complaint board and within 10 minutes, my account was deactivated. I asked her point blank if she felt what they were doing to me was ethical and she said no. I asked her what she would do if when was in my situation and she said Id quit gambling. Its obvious that this is how they run their business and now knowing that Im not the only one this has happened to, something needs to be done. Its a joke to them.
 
The end result of the call was that they said that they are going to send half the funds Western Union and the other half via Money Gram by the end of the day. Ive heard it before so Im not holding my breath. I will keep you updated and please do the same if you manage to make progress. If we have to, maybe we can use each other to leverage them into paying us out.  
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#4 General Comment

topbet

AUTHOR: dan - (United States of America)

You and I are in the same boat - I receive one check from them that cashed no problem but the last one I got was an odd situation.  The morning my check was supposed to arrive I got a call from Fed-Ex who called me and said we are inspecting small packages because we have received numerous reports of fraudulent checks and they asked if I was expecting one (obviously I said yes)... .anyway I took the check to my bank and they said it would have to go to a collection department and I'm scratching my head (the checks that they just sent out only had 8 routing numbers on the check.  Now if it has 9 a US bank will cash it no questions asked.  But I was smart and just asked for the check back without cashing it.  I too talked with Anna who called me directly a few times  to assure me everything would be ok.  Now they said they would call back and they have not, and I just tried calling a little while ago and instead of the recording thanks for calling topbet I get the message this extension cannot be reached at this time!! WTF 
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