• Report: #143475

Complaint Review: Top Gun Promotions

  • Submitted: Fri, May 20, 2005
  • Updated: Wed, June 20, 2007

  • Reported By:Mesa Arizona
Top Gun Promotions
Tempe, Arizona U.S.A.

Top Gun Promotions, Tried to cancel card, nobody ever answered or returned calls charged my account, disregarding messages left Ripoff Tempe Arizona

*UPDATE EX-employee responds: NEVERMIND----I actually do not recommend doing business with "TOP GUN PROMOTIONS"

*UPDATE EX-employee responds: NEVERMIND----I actually do not recommend doing business with "TOP GUN PROMOTIONS"

*UPDATE EX-employee responds: NEVERMIND----I actually do not recommend doing business with "TOP GUN PROMOTIONS"

*UPDATE EX-employee responds: NEVERMIND----I actually do not recommend doing business with "TOP GUN PROMOTIONS"

*UPDATE Employee: I meant "Texas"

*Consumer Comment: Hmmmm....

*UPDATE Employee: THIS IS NOT A RIPOFF

*UPDATE Employee: THIS IS NOT A RIPOFF

*UPDATE Employee: THIS IS NOT A RIPOFF

*UPDATE Employee: THIS IS NOT A RIPOFF

*Consumer Suggestion: I finally got my money back from them!

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A salesman came to my door selling these SuperSaver cards, telling me I could cancel within a week and I would not be charged. He failed to tell me nobody is ever at the company to receive cacellation calls.

I was also told about a 15 day money back guarantee that I am some how NOT ELIGIBLE for, even though it has been only 7 days.

The company charged my bank account after several attempts, via telephone and internet, to cancel this card. Now I'm stuck with these cards that I will never use.

Shilah
Mesa, Arizona
U.S.A.

This report was posted on Ripoff Report on 05/20/2005 12:33 PM and is a permanent record located here: http://www.ripoffreport.com/r/Top-Gun-Promotions/Tempe-Arizona/Top-Gun-Promotions-Tried-to-cancel-card-nobody-ever-answered-or-returned-calls-charged-m-143475. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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0Author 11Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE EX-employee responds

NEVERMIND----I actually do not recommend doing business with "TOP GUN PROMOTIONS"

AUTHOR: David - (U.S.A.)

i was once a believer in what they did, until their dishonest ways impacted me negatively and I had to leave the company. I am still trying to get paid for money owed to me.

I don't recommend buying anything from any door to door salesman or solicitor. I don't even recommend opening the door. Many of the employees at Top Gun had criminal records, but no background checks were performed by the company. I also do not recommend working for Top Gun Promotions as I feel they might not have honest payroll practices as I feel they might have been taking money from my checks and lying about "returned" merchandise as well as insuffiencent funds from some of the buyers.

People are trained to know all the angles at the door. Customers are told to pay at 9.5% "tax" which is not actually tax, but a "nonrefundable service or distribution fee" (in other words, it's BS) but most people don't ask too many questions when the "79 dollars" somehow quickly becomes "87.54"

Oftentimes, at the shops the cards are used at, customers with the "free oil changes" are treated poorly because the shop gets backed up from doing so many "free oil changes" and they don't make any money from dolnig it. The shops then try to upsell the customer, so at least SOMETHING can be gained from giving away a free oil change.

The turnaround at TOP GUN PROMOTIONS is extremely high so they constantly have to hire new kids and others with all sorts of background. TOP GUN is also extremely discriminatory and will not generally hire African Americans on the basis of skin color alone. One Top Manager would always say "we are NOT an equal opportunity employer."

They wouldn't hire African Americans because they'd claim neighbors would call the police faster on an African American and it would shut down their whole operation for the night.

Ultimately, all door-to-door salesman are pests. They should be avoided at all costs. You never know the background of the person coming to your door. When it looks too good to be true, it typically is. Most of the time, they are pulling these scams without permission to do so in the area. I highly recommend you know your town's laws. If a stranger comes to your door trying to sell you something, the best thing to do is to call the police immediately. It forces rag-tag operation like TOP GUN PROMOTIONS---tyring to sell there "AUTO CARE SUPER SAVER" - to move to another area.

I once had a great attitude about the company, until I became a victim of their abuse as well. Now, I'm an ex employee with a grudge to bear, until they pay me the money they owe me (which isn't even that much, it's just the principle)---- and stop trying to come up with excuses and false "backup" for their claims that they don't owe it to me.
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#2 UPDATE EX-employee responds

NEVERMIND----I actually do not recommend doing business with "TOP GUN PROMOTIONS"

AUTHOR: David - (U.S.A.)

i was once a believer in what they did, until their dishonest ways impacted me negatively and I had to leave the company. I am still trying to get paid for money owed to me.

I don't recommend buying anything from any door to door salesman or solicitor. I don't even recommend opening the door. Many of the employees at Top Gun had criminal records, but no background checks were performed by the company. I also do not recommend working for Top Gun Promotions as I feel they might not have honest payroll practices as I feel they might have been taking money from my checks and lying about "returned" merchandise as well as insuffiencent funds from some of the buyers.

People are trained to know all the angles at the door. Customers are told to pay at 9.5% "tax" which is not actually tax, but a "nonrefundable service or distribution fee" (in other words, it's BS) but most people don't ask too many questions when the "79 dollars" somehow quickly becomes "87.54"

Oftentimes, at the shops the cards are used at, customers with the "free oil changes" are treated poorly because the shop gets backed up from doing so many "free oil changes" and they don't make any money from dolnig it. The shops then try to upsell the customer, so at least SOMETHING can be gained from giving away a free oil change.

The turnaround at TOP GUN PROMOTIONS is extremely high so they constantly have to hire new kids and others with all sorts of background. TOP GUN is also extremely discriminatory and will not generally hire African Americans on the basis of skin color alone. One Top Manager would always say "we are NOT an equal opportunity employer."

They wouldn't hire African Americans because they'd claim neighbors would call the police faster on an African American and it would shut down their whole operation for the night.

Ultimately, all door-to-door salesman are pests. They should be avoided at all costs. You never know the background of the person coming to your door. When it looks too good to be true, it typically is. Most of the time, they are pulling these scams without permission to do so in the area. I highly recommend you know your town's laws. If a stranger comes to your door trying to sell you something, the best thing to do is to call the police immediately. It forces rag-tag operation like TOP GUN PROMOTIONS---tyring to sell there "AUTO CARE SUPER SAVER" - to move to another area.

I once had a great attitude about the company, until I became a victim of their abuse as well. Now, I'm an ex employee with a grudge to bear, until they pay me the money they owe me (which isn't even that much, it's just the principle)---- and stop trying to come up with excuses and false "backup" for their claims that they don't owe it to me.
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#3 UPDATE EX-employee responds

NEVERMIND----I actually do not recommend doing business with "TOP GUN PROMOTIONS"

AUTHOR: David - (U.S.A.)

i was once a believer in what they did, until their dishonest ways impacted me negatively and I had to leave the company. I am still trying to get paid for money owed to me.

I don't recommend buying anything from any door to door salesman or solicitor. I don't even recommend opening the door. Many of the employees at Top Gun had criminal records, but no background checks were performed by the company. I also do not recommend working for Top Gun Promotions as I feel they might not have honest payroll practices as I feel they might have been taking money from my checks and lying about "returned" merchandise as well as insuffiencent funds from some of the buyers.

People are trained to know all the angles at the door. Customers are told to pay at 9.5% "tax" which is not actually tax, but a "nonrefundable service or distribution fee" (in other words, it's BS) but most people don't ask too many questions when the "79 dollars" somehow quickly becomes "87.54"

Oftentimes, at the shops the cards are used at, customers with the "free oil changes" are treated poorly because the shop gets backed up from doing so many "free oil changes" and they don't make any money from dolnig it. The shops then try to upsell the customer, so at least SOMETHING can be gained from giving away a free oil change.

The turnaround at TOP GUN PROMOTIONS is extremely high so they constantly have to hire new kids and others with all sorts of background. TOP GUN is also extremely discriminatory and will not generally hire African Americans on the basis of skin color alone. One Top Manager would always say "we are NOT an equal opportunity employer."

They wouldn't hire African Americans because they'd claim neighbors would call the police faster on an African American and it would shut down their whole operation for the night.

Ultimately, all door-to-door salesman are pests. They should be avoided at all costs. You never know the background of the person coming to your door. When it looks too good to be true, it typically is. Most of the time, they are pulling these scams without permission to do so in the area. I highly recommend you know your town's laws. If a stranger comes to your door trying to sell you something, the best thing to do is to call the police immediately. It forces rag-tag operation like TOP GUN PROMOTIONS---tyring to sell there "AUTO CARE SUPER SAVER" - to move to another area.

I once had a great attitude about the company, until I became a victim of their abuse as well. Now, I'm an ex employee with a grudge to bear, until they pay me the money they owe me (which isn't even that much, it's just the principle)---- and stop trying to come up with excuses and false "backup" for their claims that they don't owe it to me.
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#4 UPDATE EX-employee responds

NEVERMIND----I actually do not recommend doing business with "TOP GUN PROMOTIONS"

AUTHOR: David - (U.S.A.)

i was once a believer in what they did, until their dishonest ways impacted me negatively and I had to leave the company. I am still trying to get paid for money owed to me.

I don't recommend buying anything from any door to door salesman or solicitor. I don't even recommend opening the door. Many of the employees at Top Gun had criminal records, but no background checks were performed by the company. I also do not recommend working for Top Gun Promotions as I feel they might not have honest payroll practices as I feel they might have been taking money from my checks and lying about "returned" merchandise as well as insuffiencent funds from some of the buyers.

People are trained to know all the angles at the door. Customers are told to pay at 9.5% "tax" which is not actually tax, but a "nonrefundable service or distribution fee" (in other words, it's BS) but most people don't ask too many questions when the "79 dollars" somehow quickly becomes "87.54"

Oftentimes, at the shops the cards are used at, customers with the "free oil changes" are treated poorly because the shop gets backed up from doing so many "free oil changes" and they don't make any money from dolnig it. The shops then try to upsell the customer, so at least SOMETHING can be gained from giving away a free oil change.

The turnaround at TOP GUN PROMOTIONS is extremely high so they constantly have to hire new kids and others with all sorts of background. TOP GUN is also extremely discriminatory and will not generally hire African Americans on the basis of skin color alone. One Top Manager would always say "we are NOT an equal opportunity employer."

They wouldn't hire African Americans because they'd claim neighbors would call the police faster on an African American and it would shut down their whole operation for the night.

Ultimately, all door-to-door salesman are pests. They should be avoided at all costs. You never know the background of the person coming to your door. When it looks too good to be true, it typically is. Most of the time, they are pulling these scams without permission to do so in the area. I highly recommend you know your town's laws. If a stranger comes to your door trying to sell you something, the best thing to do is to call the police immediately. It forces rag-tag operation like TOP GUN PROMOTIONS---tyring to sell there "AUTO CARE SUPER SAVER" - to move to another area.

I once had a great attitude about the company, until I became a victim of their abuse as well. Now, I'm an ex employee with a grudge to bear, until they pay me the money they owe me (which isn't even that much, it's just the principle)---- and stop trying to come up with excuses and false "backup" for their claims that they don't owe it to me.
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#5 UPDATE Employee

I meant "Texas"

AUTHOR: David - (U.S.A.)

it was a drop down menu and I typed the "T" and apparently Tennesee was selected instead of Texas.

Nothing is strange if you think for a moment.

The original complaint is from 2005. Since we have thousands of customers throughout Arizona (the majority of whom have been satisfied and happy, saving money on oil changes and other auto service), I'm not quite sure what the specifics are regarding Shilah's original complaint.

However, I would like to say that there must have been some sort of misunderstanding somewhere, and if she was "stuck w/ these cards she will never use," I wonder what compelled her to purchase them in the first place.

She never mentioned why she wanted to cancel. From my knowledge, customers typically have a 3 day money back guarantee.
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#6 Consumer Comment

Hmmmm....

AUTHOR: Jeremy - (U.S.A.)

Can anyone else find a Dallas, TN on their map as in where David says he is from??? Something seems strange!!!
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#7 UPDATE Employee

THIS IS NOT A RIPOFF

AUTHOR: David - (U.S.A.)

Top Gun Promotions has been creating the Auto Care Super Saver to promote various Automotive Service Centers for well over 20 years to THOUSANDS of customers throughout the country.

If the company was in the ripoff business, it would be out of business by now.

These seem to be a couple isolated incidents with a couple unhappy customers in which there was a misunderstanding.

DB
District Manger
Top Gun Promotions
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#8 UPDATE Employee

THIS IS NOT A RIPOFF

AUTHOR: David - (U.S.A.)

Top Gun Promotions has been creating the Auto Care Super Saver to promote various Automotive Service Centers for well over 20 years to THOUSANDS of customers throughout the country.

If the company was in the ripoff business, it would be out of business by now.

These seem to be a couple isolated incidents with a couple unhappy customers in which there was a misunderstanding.

DB
District Manger
Top Gun Promotions
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#9 UPDATE Employee

THIS IS NOT A RIPOFF

AUTHOR: David - (U.S.A.)

Top Gun Promotions has been creating the Auto Care Super Saver to promote various Automotive Service Centers for well over 20 years to THOUSANDS of customers throughout the country.

If the company was in the ripoff business, it would be out of business by now.

These seem to be a couple isolated incidents with a couple unhappy customers in which there was a misunderstanding.

DB
District Manger
Top Gun Promotions
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#10 UPDATE Employee

THIS IS NOT A RIPOFF

AUTHOR: David - (U.S.A.)

Top Gun Promotions has been creating the Auto Care Super Saver to promote various Automotive Service Centers for well over 20 years to THOUSANDS of customers throughout the country.

If the company was in the ripoff business, it would be out of business by now.

These seem to be a couple isolated incidents with a couple unhappy customers in which there was a misunderstanding.

DB
District Manger
Top Gun Promotions
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#11 Consumer Suggestion

I finally got my money back from them!

AUTHOR: E - (U.S.A.)

I also filed a Rip Off Report previously because this company broke several laws in the way they sell their cards. After getting no help I filed a Better Business Bureau complaint, which they surprisingly responded to, but unfortunately with more false information claiming I had to return the card, when the law clearly states they have to come get it or pay me to return it. After a few more emails and phone calls I eventually did get my money back, but not any shipping costs.

I contacted the AZ Attorney General's Office, but Terry Goddard's office was useless.

Instead, I highly encourage you to file a report with the Better Business Bureau, as well as with the FTC. If the FTC gets enough complaints of the illegal activities of this company they can finally do an investigation and put them out of business.
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