Complaint Review: Top Investors Leads - Dallas Texas
- Top Investors Leads 1200 Main St #305 Dallas TX 75202 Dallas, Texas United States of America
- Phone:
- Web: www.topinvestorsleads.com
- Category: Financial Services
Top Investors Leads Ryan Garner Investments, LLC sells horrible leads Dallas, Texas
*Consumer Comment: New Name
*REBUTTAL Owner of company: Response from the President
*REBUTTAL Owner of company: Response from the President
Ryan Garner portrays his leads as top notch. He call and sends text message asking when the check will be sent. I should off taken that as a hint that he seemed to be desperate for sales. His leads are horrible, people have passed away 9,8,6,2 years. He sends his leads in excel sell in 4 or 5 different formats. It cost me more to get the leads ready to use then what they cost to purchase. Lead are dupes on 50% are on the DNC list. To get them replaced is like pulling teeth. Do not buy leads from this guy, you WILL be disappointed.
This report was posted on Ripoff Report on 09/26/2012 09:10 AM and is a permanent record located here: https://www.ripoffreport.com/reports/top-investors-leads/dallas-texas-75202/top-investors-leads-ryan-garner-investments-llc-sells-horrible-leads-dallas-texas-946862. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#3 Consumer Comment
New Name
AUTHOR: Texas1754 - (United States of America)
SUBMITTED: Tuesday, February 26, 2013
Garner Investments
#2 REBUTTAL Owner of company
Response from the President
AUTHOR: Ryan Garner - (United States of America)
SUBMITTED: Tuesday, October 16, 2012
Dear Ed,
I have read your reply with great interest. First i would like to take this opportunity to thank you for 4 years of continued business. As a valued client we believe excellent customer service is very critical. I truly regret if you did not receive the level of service we consistently strive to provide each and every single one of our customers. Your concerns have been the focal point of our management meeting and i can assure you that we have taken the following necessary steps to assure that this does not happen again:
1. We now provide our Subscription Account Number (SAN) including dates and details of data that has been scrubbed with the DNC Registry.
2. For every paying customer I personally review every file being sent and verify the source and accuracy of the information being provided along with my signature.
3. We have acquired software that has allowed us to erase any duplicated data such as name, address, phone number and even investment notes. This has allowed our customers to be more efficient with their time and it has helped us provide a more quality product and service.
Ed, I received your text message just a week before we provided this last batch of leads. Your message states "I know your stuff has always been legit". (feel free to clarify) Well we have always done everything in our power so that everyone feels this way about our "stuff". You're a very professional guy, Ed, and I hope this has offered some peace of mind pal and put any ill will at rest. You and Miles at Cornerstone Real Estate funds have been very loyal customers that I have considered friends for nearly 4 years. Please do not hesitate to call or text on my cell or email me anytime should you have anymore questions or concerns. The number is the same.
Sincerely,
Ryan Garner
President/founder,
Topinvestorleads.com
#1 REBUTTAL Owner of company
Response from the President
AUTHOR: Ryan Garner - (United States of America)
SUBMITTED: Tuesday, October 16, 2012
Dear Ed,
I have read your reply with great interest. First i would like to take this opportunity to thank you for 4 years of continued business. As a valued client we believe excellent customer service is very critical. I truly regret if you did not receive the level of service we consistently strive to provide each and every single one of our customers. Your concerns have been the focal point of our management meeting and i can assure you that we have taken the following necessary steps to assure that this does not happen again:
1. We now provide our Subscription Account Number (SAN) including dates and details of data that has been scrubbed with the DNC Registry.
2. For every paying customer I personally review every file being sent and verify the source and accuracy of the information being provided along with my signature.
3. We have acquired software that has allowed us to erase any duplicated data such as name, address, phone number and even investment notes. This has allowed our customers to be more efficient with their time and it has helped us provide a more quality product and service.I received your text message just a week before we provided this last batch of leads. Your message states "I know your stuff has always been legit". Well we have always done everything in our power so that everyone feels this way about our "stuff". You're a very professional guy, Ed, and I hope this has offered some peace of mind pal and put any ill will at rest. You and Miles at Cornerstone Real Estate funds have been very loyal customers that I have considered friends for nearly 4 years. Please do not hesitate to call or text on my cell or email me anytime should you have anymore questions or concerns. The number is the same.
Sincerely,
Ryan Garner
President/founder,
Topinvestorleads.com
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