- Report: #101410
Report - Rebuttal - Arbitrate
Complaint Review: Top Notch Surplus Aka James Sanders - Ebay
Top Notch Surplus Aka James Sanders - EbayPhoenix, Arizona U.S.A.
Top Notch Surplus Aka James Sanders ripoff by E-Bay Seller Phoenix Arizona
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
On May 21, 2004, I finally got a reply from Sanders. He stated he had "been away from his computer forever, he was sorry, and he didnt even know he had gotten a bid on that crazy thing." He further stated "I will either send a refund or he can send me all three DVDs, whichever I wanted."
On May 24, 2004, I stated I would take the DVD, and provided him with an address where to mail it. He then sent another e-mail the same day stating "well, you only paid for 1, are you asking for all 3 now?" and that he "wouldnt be able to ship them until Saturday, the earliest because he's headed out of town", and he's not sure where the DVDs are!
Well, I waited once again for it/them to arrive. On June 14, 2004, I sent another e-mail in an attempt to rectify what the deal was. My e-mail stated "it's now been two months and five days since I have won, and paid for this item.
To date, I have not received these DVD(s). If I do not hear from you, I will have no alternative but to contact E-Bay and let them know of the goings-on here. I'd appreciate hearing from you as soon as you get this e-mail, and to let's resolve this, please. Being angered, I filed a case through Square Trade, which is affiliated with E-Bay. However, to pay for a mediator, it's $20.00, and being my item was only $5.01, it seemed like I lose out either way!
So, on June 16, 2004, he replied "well, I suggest you find them, as I dont have them anymore" and "why all the filing of crap? I will refund you your money if you can prove that you paid me" and "take your loose (which apparently was meant to say loss), and move on, Bye for now. I will refuse any contact with Fair Trade or Square Trade or whatever, and tell you to go fly a kite. I don't have the time to deal with this anymore. Regards." I replied on June 16, 2004, how dare he, and that PayPal is my receipt. I stated this was bad business.
Anyway, he sent a few more insulting childish e-mails, so I left him negative feedback. I put on June 23, 2004, "I paid in full, e-mailed, mediated, 2 month & 7 days later, no item, no refund, BEWARE!". He replied to my negative feedback "All this for a $.01 cent auction... BLA BLA BLA Good Bye!! No need to neg me!!".
Additionally, within the Square Trade website, where you can find the complaint filed under SquareTrade Case ID# 266048163, E-Bay Item No. 3716085249, he replied to my complaint "Why dont you take the loose (again, I think he doesnt know how to spell loss), and move on you only paid $5.01 for this deal and if it was $500.00 then I would see the issue but just go away and take it in the chin. Bye."
Ok. So this infuriates me! If everyone on E-Bay paid this guy $5.01 for grins & giggles, he'd be a millionaire! We're talking about money here. I did not "gift" him this money. I think there should be some type of reporting of people who do not ship, or for that matter pay, upon completion of a bid. Especially if sufficient communication was attempted between the two parties to rectify the situation. I attempted to either obtain the DVD I won, or obtain a full refund, as I am entitled to, in the amount of $5.01. Nothing more, nothing less.
This Sanders person should have his account revoked by E-Bay. He should be penalized in some way for non-professionalism, stealing, false advertising, slander, harassment, etc. Why should he get away with this? It is stealing. Just as if he took my money from my purse. Granted, it's $5.01, however, it is the point. This is unacceptable! I'm glad it wasnt more money! Does this mean anyone who has paid for an item, doesnt receive it, and doesnt receive a refund, are sh&^ out of luck because E-Bay wont take action? Because it costs $20.00 for a mediator?
Anyone who doesn't spend over $19.99 doesnt see a penny of their money back, in fact, spends more than they lost. I strongly urge nobody to deal with this person, despite positive feedbacks. It is obvious to me that this person was very unhappy his DVD did not sell for more than $.01, and therefore, did not want to give it to me. In fact, I think he probably re-listed it after my winning bid. Where does it stop?
Clinton, New Jersey
Click here to read other Rip Off Reports on ebay
This report was posted on Ripoff Report on 07/30/2004 02:21 PM and is a permanent record located here: http://www.ripoffreport.com/r/Top-Notch-Surplus-Aka-James-Sanders-Ebay/Phoenix-Arizona/Top-Notch-Surplus-Aka-James-Sanders-ripoff-by-E-Bay-Seller-Phoenix-Arizona-101410. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.