- Report: #1042711
Report - Rebuttal - Arbitrate
Complaint Review: Top Travel USA
Top Travel USA17 S. Ft. Lauderdale Beach Blvd, R300 Ft. Lauderdale, Florida United States of America
Top Travel USA Member Services Group, Universal Condo Access, Travel Membership Scam Ft. Lauderdale, Florida
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The vacation travel club uses Member Services Group (Little River, SC) for your travel arrangements. After realizing my husband and I had been scammed, we notified American Express (because that is the charge card we used) within several hours. We reported this company as a suspected fraudulent company and wanted to block the charge. We are still in dispute with American Express. The credit card charge shows up from "Universal Condo Access". We have not received any information from Top Travel USA or Member Services Group regarding phone numbers to call, web site, etc.
We soon realized it was up to us to find any information we could on these fraudulent companies. Keep in mind, these people use many different business names and move in and out of the country and from place to place.
What did we find? We could not find any information on Top Travel USA. When you search for this supposed company, you find a web site in Korea or China. We did however find that Member Services Group had fraudulent travel companies (World Presidential Travel, Universal Dreams Travel Club, Leisure Connections Travel, Caribbean Fun Stay) associated with them going from St. Maarten, St. Thomas, Texas and various cities in Florida. Our "presenter" was from St. Thomas.
If you have been scammed by Top Travel USA in Ft. Lauderdale, please call the Ft. Lauderdale Police Department at 954-828-5700 and file a report over the phone. We did. These people need to be stopped and held accountable for their actions.
This report was posted on Ripoff Report on 04/12/2013 08:15 AM and is a permanent record located here: http://www.ripoffreport.com/r/Top-Travel-USA/Ft-Lauderdale-Florida-33316/Top-Travel-USA-Member-Services-Group-Universal-Condo-Access-Travel-Membership-Scam-Ft-1042711. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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