- Report: #611651
Complaint Review: TopK2.com
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| TopK2.com
Internet United States of America |
|
TopK2.com top k2, topk2.com topk2.com topk2 top k2 sold me a counterfeit K2 Blonde which had nothing to do with the original k2 Blonde , Internet
*REBUTTAL Owner of company: Rebuttal Response
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Report Attachments:
This report was posted on Ripoff Report on 06/08/2010 01:00 PM and is a permanent record located here: http://www.ripoffreport.com/r/TopK2com/internet/TopK2com-top-k2-topk2com-topk2com-topk2-top-k2-sold-me-a-counterfeit-K2-Blonde-which-h-611651. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 REBUTTAL Owner of company
Rebuttal Response
AUTHOR: Top K2 Staff - (USA)
SUBMITTED: Thursday, June 24, 2010
While we are a newer business using an even newer business model, our suppliers for our K2 product are original. They have been around since the beginning.
We stem from a very rural community here in Indiana. With those humble beginnings, we have strong values and work ethic. This ties in with our treatment of our customers during the entire ordering process.
We are very much a real company with real educated and trained employees. We believe in our customer satisfaction. We believe so strongly that we offer a 100% no questions asked money back guarantee. To the best of our knowledge, no other firm offers this kind of customer support.
Obviously, our livelihood is dependent on building a solid customer base and having repeat business. We have thousands of repeat customers who similarly enjoyed our product and have returned to purchase more.
As mentioned, we are not a part of any crime syndicate and believe very strongly about the rules of law. We also follow this by doing what every real company in America does; we pay taxes. While we would like to discuss any and all issues that someone may have about our business, we are not going to waste our time replying to obvious sabotage. We now have proof this is from a well-known competitor.
Again, If you have any questions please give us a call at 1-888-48-TOPK2 or reach us online at info@topk2.com.
Thank you again for your time and we look forward to serving you soon.
Top K2 Staff
