- Report: #554987
Report - Rebuttal - Arbitrate
Complaint Review: Topaz Financial Services, Swift Rock Financial Service, Mesa Rock Financial Services
Topaz Financial Services, Swift Rock Financial Service, Mesa Rock Financial ServicesPO Box 82825 Austin, Texas United States of America
Topaz Financial Services, Swift Rock Financial Service, Mesa Rock Financial Services Swift Rock, Orion Processing CAUSING MORE HARM THAN GOOD Austin, Texas
*UPDATE EX-employee responds: CLASS ACTION LAWSUIT FIELD AGAINST TOPAZ FINANCIAL SERVICE, MESA ROCK FINANCIAL SERVICES, DORCAS HOLDEN AND DERRIN SCOTT- CONSUMERS AVOID THESE COMPANIES
*UPDATE EX-employee responds: Don't believe a work Mr Speed says. Don't trust Topaz financial service, mesa rock, Swift Rock, Clear your debt-- They are a fraud and the owner Derrin Scott is the wolve in sheeps clothing depicted
*UPDATE Employee: if you want a resolution to your complaint...call me.
*Author of original report: STEVE SPEED...please check your facts & files
*UPDATE Employee: Please contact me if you have a complaint
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Well in 1 year they took me from a bad situation to something 10 times worse. None of my bills had been paid, I was being sued by 4 credit card companies, I had my personal checking account garnished by a credit card company because of defalt judgement, I was supposed to go to court for a civil Pre-trial on another card...should i go on?
I e-mailed and requested cancellation of my account immediately with a full refund of all moneys that had been sent to them. Well, they state that they can only give me what is in my "savings" account which is less than 1/3 of what I paid out to them. Needless to say when I called in flippin out on them I was too upset and I was making the wrong decision in wanting to cancel my services because I didn't understand how the process worked. I all of the sudden got all this personal attention that I didn't get before since I had a melt down and jump on someone about it. I heard out what was being explained to me as to how the whole process worked and how my money was used. I was also told due to my discontent with them that they would forward copies & documentation via e-mail of all the activity on my account up to this point so that they could prove to me they were doing something. Guess what...NEVER got those e-mails.
On New Years Day when I discovered that my checking account had been garnished is when I broke down. I called the personal number to a rep at Topaz and SURPRISE he didn't answer so I left a messege...yep didn't call back either. I promptly e-mailed and cancelled my account with them AGAIN since there was no point in staying with them. I got a response from them trying to convince me that I needed to stay in the program in order to see results. Ok, really? I think the results of my credit being COMPLETELY distroyed as well as money being taken from my checking account leaving me with nothing due to a situation that THEY put me in...yep those are enough results for me to walk away.
Currently in the process now of filing bankruptcy due to all of this which I wouldn't had to do over a year ago. I am still being told that I will get a refund of my money in my "savings" account, but I can just kiss the rest good-bye which is a hefty amount compared to what they are giving back...and I still have NO PROOF of what they claim they've accomplished or done for me or my accounts since the beginning.
Here's where it gets interesting...when I signed my contract some things said Topaz Financial and some said Swift Rock Financial...today I've noticed that the website of www.topazfs.com no longer exists...and all the e-mails I'm recieving from these people are now coming from Orion Processing...hmmmm if you are changing your name that much then there must be something shadey going on!!
Personally...I will never again do something like this without first consulting with an attorney. I advise that everyone else think LONG and HARD about getting involved with any of these companies.
This report was posted on Ripoff Report on 01/15/2010 09:29 AM and is a permanent record located here: http://www.ripoffreport.com/r/Topaz-Financial-Services-Swift-Rock-Financial-Service-Mesa-Rock-Financial-Services/Austin-Texas-78708/Topaz-Financial-Services-Swift-Rock-Financial-Service-Mesa-Rock-Financial-Services-Swift-554987. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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