- Report: #290502
Report - Rebuttal - Arbitrate
Complaint Review: Toshiba
Toshiba Stay away from Toshiba Notebook / Laptops Nationwide
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I called Toshiba again and they said they cannot help me, I tried 3 times to get the part or part number from Toshiba. I have a laptop sitting here that I cannot use because I refuse to pay $95 dollars for the service center to tell me that i need a hinge. I already know that the hinge is broke. I have called 5 different Toshiba authorized parts sellers and they all can't find the hinge part numbers and cant help me out and they all directed me to call Toshiba again. I am not the only one that has this problem with Toshiba hinges.
Toshiba and the service center said the hinge is not covered by the 1 year warranty.
Now i have a laptop with non working USB ports and a broken hinge.
Stay away from Toshiba Notebook / Laptops they will not warranty the items. They give you the run around.
This report was posted on Ripoff Report on 12/11/2007 07:05 AM and is a permanent record located here: http://www.ripoffreport.com/r/Toshiba/nationwide/Toshiba-Stay-away-from-Toshiba-Notebook-Laptops-Nationwide-290502. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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