- Report: #1019445
Report - Rebuttal - Arbitrate
Complaint Review: Tossabledigits.com
Tossabledigits.comInternet United States of America
Tossabledigits.com Telusion, Inc. Tossable Digits Telusion Inc. Charged for no service. Stamford, Connecticut Internet
*REBUTTAL Owner of company: We're sorry for the confusion
*Author of original report: MORE TOSSABLE DIGITS NONSENSE
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I could not log in, and I sent an email to customer service (the only way you can contact them).
Three days later, I had not received a reply, and sent another email.
On the fifth day I got a reply stating that my account had been "unlocked." I logged in but saw that I had no telephone numbers available in my account and that the account was terminated due to non-payment. This after my card was billed on February 7, 2013, for the month of February.
I replied with this information and was sent new login information, but got the same response: account terminated due to nonpayment.
Three more emails have brought no response, so I will next go to my bank to have the charges reversed.
Watch out for this company. Their cash flow is far more important than any stated desire on their part to deliver "customer service," which, at this point, is virtually non-existent.
This report was posted on Ripoff Report on 02/24/2013 08:47 AM and is a permanent record located here: http://www.ripoffreport.com/r/Tossabledigitscom/internet/Tossabledigitscom-Telusion-Inc-Tossable-Digits-Telusion-Inc-Charged-for-no-service-St-1019445. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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