- Report: #431083
Report - Rebuttal - Arbitrate
Complaint Review: Total Cleanse
Total CleanseSFLnutrition.com Miami, Florida U.S.A.
Total Cleanse Scammin the world... Miami Florida
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The customer records are not updated with each phone call and agent therefore the story has to be told oever and over and over again to each person. You will be put on hold for several minutes while the agent is supposedly writing up their report in regards to your complaint. Supervisors and managers are unavailable to be spoken with, the live chat website does not work.
When attempting to dispute charges on your bank account, they will say the charge is noted as failed on their end and require a detailed account of the charge from your bank faxed to them. The fax number does not work and when complaining about that, the agents continue to claim that it does even though they hear the message from the fax machine saying the number is invalid. I did cancel my account in January with one charge thereafter and have not received another shipment or another charge since then but have been battling for 6 weeks to get a refund for the invalid charge in January which came one week after I cancelled.
kansas city, Kansas
This report was posted on Ripoff Report on 03/05/2009 11:07 AM and is a permanent record located here: http://www.ripoffreport.com/r/Total-Cleanse/Miami-Florida/Total-Cleanse-Scammin-the-world-Miami-Florida-431083. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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