- Report: #409166
Report - Rebuttal - Arbitrate
Complaint Review: TotalProject Home Service Plan
TotalProject Home Service PlanP.O Box 550247 Ft Lauderdale, Florida U.S.A.
TotalProject Home Service Plan Refused to cover repair to Heating/ Central Air Conditioning Unit Ft Lauderdale Florida
*Author of original report: TotalProject Home Service Plan Refused to cover repair to Heating/ Central Air Conditioning
*Author of original report: TotalProtect, Ft Lauderdale, FL
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The motor is turned up so hight that you hear the noise throughout the house but it does not cool or heat. In addition I have gotten two bills from my electric company. The first bill was for 320 and the second was for 463. I have turned the heat off.
My husband has been diagnosed with throat cancer and the smell from the unit bothers him so I cannot turn it on when he is in the home and the cost it just too much.
I have tried to talk to a supervisor after the first incident. He set up another appointment with Spectrum and they came out to and charged me another 60.00 as if this was a new claim. I refused to pay. I called the Supervisor several times and this has not been resolved.
I feel that TotalProject is a big rip off. They will send someone out but they don't know what they are doing. PLEASE have someone investigate these claims. Any help is appreciated.
Research these home warranty companies before you pay your money. I wish my husband had taken the time.
Capitol Heights, Maryland
This report was posted on Ripoff Report on 01/07/2009 12:52 PM and is a permanent record located here: http://www.ripoffreport.com/r/TotalProject-Home-Service-Plan/Ft-Lauderdale-Florida-33355/TotalProject-Home-Service-Plan-Refused-to-cover-repair-to-Heating-Central-Air-Conditionin-409166. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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