- Report: #308779
Report - Rebuttal - Arbitrate
Complaint Review: Tousley Ford
Tousley FordCounty Road E White Bear Lake, Minnesota U.S.A.
Tousley Ford Bad customer service-brakes and alarm system White Bear Lake Minnesota
*Consumer Suggestion: Ford: Great Cars and Trucks, Terrible Service
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My other car is a mustang that came with an alarm system already installed. The alarm keeps discharging the battery. This is a 2004. This should not be happening. The car is only driven in the summer months. The convertible top keeps binding also. The dealership won't fix either problem. The car is still under warrenty. They are saying that the alarm is not included in the sale of the car. I drove it off the showroom floor with this alarm already installed. It came with the car. It should be covered with the warrenty. We didn't ask for this alarm. It was a good selling point.
The top to the covertible sometimes binds. There are wear marks on the vinyl. The dealership won't even touch this, as it doesn't act up when they have it in their shop. You can see where the top is getting pinched.
This report was posted on Ripoff Report on 02/13/2008 08:35 PM and is a permanent record located here: http://www.ripoffreport.com/r/Tousley-Ford/White-Bear-Lake-Minnesota/Tousley-Ford-Bad-customer-service-brakes-and-alarm-system-White-Bear-Lake-Minnesota-308779. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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