- Report: #984006
Report - Rebuttal - Arbitrate
Complaint Review: Tower Hill Insurance
Tower Hill InsuranceP.O. Box 147018 Gainsville, Fl. 32614-7018 Gainsville, Florida United States of America
Tower Hill Insurance THIG.com Cancellation, Poor buisiness practices Gainsville, Florida
*General Comment: sit and wait
*General Comment: Tower Hill has been around a long time
*Author of original report: A little courtesy goes a long way
*General Comment: The usual
*Consumer Suggestion: Tower Hill Inssurance
*Consumer Suggestion: Tower Hill Gone Wrong
*General Comment: Cancellation
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account when I filled out the online enrollment form. When the bill went to the bank, it got kicked back for an unknown account number. Tower Hill cancelled my policy without so much as a phone call or email even though they had this information on file. I found out 45 days later when they had the nerve to send me a "balance due" bill after cancellation. They refused to reinstate my policy even with full payment and full current year payment. Very poor / impersonal business practices. Thank god I didn't have to fight for a claim with these jerks. They changed their name from Royal Palm Insurance to Tower Hill. By any name they are a bad business.
This report was posted on Ripoff Report on 12/18/2012 05:54 PM and is a permanent record located here: http://www.ripoffreport.com/r/Tower-Hill-Insurance/Gainsville-Florida-32614/Tower-Hill-Insurance-THIGcom-Cancellation-Poor-buisiness-practices-Gainsville-Florida-984006. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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