- Report: #504183
Report - Rebuttal - Arbitrate
Complaint Review: Town and Country Motor Lodge
Town and Country Motor Lodge452 Main Street West Yarmouth, Massachusetts United States of America
Town and Country Motor Lodge, Cape Town and Country Motor Lodge Do not stay here, avoid like the flu!! West Yarmouth, Massachusetts
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Made a reservation thru the American Airlines website, paid in advance for 2 nights.
Arrived at Motel and was told that we would not be allowed to check in unless we let the clerk make copies of our drivers licenses for their files. I had shown the confirmation EMail that I received from AA Travel and the same credit card that I used to book the room.
The clerk and the manager were both black, spoke broken English and appeared to not like or trust Caucasian American citizens.
We left, went down the street and rented a room at the Quality Inn, no problem -- no ID copies required.
The charge is being disputed thru Citi Bank, AA Travel offered no help and we were obviously discriminated against. Being white is not always easy.
Stay away, these sort of people sell your info and steal your identity.
This report was posted on Ripoff Report on 10/04/2009 01:51 PM and is a permanent record located here: http://www.ripoffreport.com/r/Town-and-Country-Motor-Lodge/West-Yarmouth-Massachusetts-02673/Town-and-Country-Motor-Lodge-Cape-Town-and-Country-Motor-Lodge-Do-not-stay-here-avoid-li-504183. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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