On July 7, 2008 we signed a contract with Mitch Steinberg, D/B/A Town and Country Remodeling. The contract was to perform services on the exterior of our residence, i.e. windows, front door, siding, etc. The deposit given to Steinberg was $3,500.00. In NJ there is a 3-day "look" period. During the 3 days, we still were receiving estimates from other contractors. Another contractor gave us a better price and we were able to choose our own building materials. We contacted Mitch Steinberg by telephone on July 9, to notify him of our intent to cancel the contract. Steinberg became very irate and said there must be something wrong with me. We followed up with a certified letter to Steinberg and Town and Country, mailed within the 3 days. The certified letter receipt was signed by Steinberg on July 24. We continued to contact Steinberg several times regarding my deposit. Each conversation degraded into Steinberg screaming at me about how he came to our home on two occasions and that he re-arranged his schedule to do our remodel.
On one the last telephone calls Steinberg, again at times irate, said that I had to write a letter to him allowing (extorting) $1,000.00 as payment for his doing nothing also saying he was owed something. Steinberg essentially held my deposit hostage until I wrote him a letter (he had to agree to the wording) saying that he could keep the $1,000.00 and not pursue legal action to get him to return it. This was the only way I could get him to return any of our deposit. We did get the remaining ($2,500.00) deposit returned. Steinberg did provide us with bogus receipt for services rendered showing how he stole our $1,000.00.
While this post provides dated information, we are still, to this day, angered that Steinberg got away with taking our money. We did notify the Better Business Bureau and the Middlesex County (NJ) Prosecutors Office. The BBB did not provide us with any response and the MCPO said that because the letter (approved by Steinberg) absolved Steinberg of any wrongdoing they would not do anything.
We are writing this review based on our own experience with Steinberg and serves as a warning to others, to beware and look elsewhere when considering Mitch Steinberg and Town and Country Remodeling for any contractor services.