- Report: #1081454
Report - Rebuttal - Arbitrate
Complaint Review: Towncare Dental of Ft. Myers
Towncare Dental of Ft. Myers6150 Diamond Centre Ct., Bldg 300, Ste 2 Fort Myers, Florida USA
Towncare Dental of Ft. Myers Coupon for $89 for "New Patient Special" ROUTINE CLEANING, EXAM & X-RAYS W/FREE WHITENING Fort Myers Florida
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So, I have this coupon for "New Patient Special" $89 for routine cleaning, exam and x-rays with free whitening, then in much smaller print (plus an oral cancer screeing). It sounded pretty good, so I make an appointment.
My first red flag should have been when it took me over a week to make an appointment. I kept calling an 800 # and kept leaving messages that I would like to make an appointment. When I finally did get a message back, it was from a 305 area code. I never did understand this. I kept calling the local number and left a couple of messages, but no one returned my call. As a last resort, I called the local number one last time and finally was able to set up appointment.
My appointment was set for 3:00 PM and I arrived 10 minutes early for the new patient paperwork, etc. I was not called back to the exam room until 3:50. One woman escorted me to the exam room and said someone would be right with me-after 10 minutes, another woman comes in to do x-rays. Well, she didn't have what she needed, she left to get whatever she needed, and another 5 minutes goes by. This happened a second time, only it was just a couple of minutes. Finally she takes about 16 x-rays-took at least 20 minutes. She then tells me the dentist would be right in.
After another 10 minutes, the dentist comes in and looks at the x-rays and then looks at my mouth, and says she doesn't know why I have a loose tooth because the bone and tissue all looked good. She said she could not do anything about it, I would have to see an oral surgeon. She commented on my having so many "silver fillings" and said she would like to do a crown on one of these fillings. That was it. That took maybe 7 minutes.
I wait another 5 - 10 min for the assistant to return and she asks me if I have insurance, I do not have dental insurance, so she leaves yet again and returns with "my treatment plan" for a modest $1,949. But, since I have no insurance, they were to give me a $389 savings which made the total $1,560. All this time I am wondering about my cleaning that was supposed to be included in the $89. She tells me that my cleaning would be $210 and it was included in the $1560. Then she proceeded to suggest a finance plan to cover this work and gave me paperwork for it.
At this point, all I wanted to do was to get out of there. I paid my $89 and left, all the while knowing that I would never go back there. I was so angry over my wasted money, time, and energy that I needed a week to sort through all of this and decide what my next plan of action would be. I know I will see a different dentist and get my teeth cleaned and examined.
I suppose I am using this site to vent my frustration, but more importantly, to warn others and Beware of Towncare Dental of Ft. Myers!
This report was posted on Ripoff Report on 09/03/2013 08:09 PM and is a permanent record located here: http://www.ripoffreport.com/r/Towncare-Dental-of-Ft-Myers/Fort-Myers-Florida-33912/Towncare-Dental-of-Ft-Myers-Coupon-for-89-for-New-Patient-Special-ROUTINE-CLEANING-1081454. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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