- Report: #1070623
Report - Rebuttal - Arbitrate
Complaint Review: ToyWiz.com
ToyWiz.com363 Spook Rock Road Building K Suffern, New York USA
ToyWiz.com ToyWiz.com Ship me the wrong item, now they will not do nothing about it Suffern New York
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I normally don't shop online, and when I do it's normally with Wal-Mart, as I work, at a local store, here in Las Vegas. My granddaughters Brithday was on July 24, 2013 so about four day's ago. Well my Granddaughter love's the movies Twilight Saga she has follwed this movie from the books, to the movies, and collects many items from the movies.
She started collecting the trading cards in 2009. Well I thought it would be a great gift, to complete here collection by buying the last of her collection, the twilight saga new moon trading card box set updated set, NECA made this set cause the other set had some errors on the first set.
Well I shopped around online, and came across ToyWiz.com where they had the updated set, well thats what they lead be to beileve. So I paid 51.23$ and, had it overnighted well to my suprise we were so happy when it came.
Well when we opened it up it was the error set my granddaughter was floored, as I was too, well I gave ToyWiz, a call, and they told me, buy the way I forgot on my order, and recipt says I paid for the updated set they told me they where out of stock with the New set, and I would have to pay more money to ship it back, and that thats all they can offer.
I told them I am going to send the item back, and want a refund, as there site say if the item is still in the order it came in like brand new never opened, and on there website it states that if they made the mistake they would pay to have the item shipped back, and send me a new one.
This company is scammers i bought the same item today, at comics comics here in Vegas after calling around all morning, and found the same item for 19.23 $ cheaper. Toywiz is diffentlly scamming people, and sending out wrong items, and making people pay over the retail price, and lying on there advertising website. They need to be stopped. I can't can't I have to pay to ship there item back just to get a refund, and pay for a new item, plus more money for shipping crazy. BEWERE STAY AWAY FROM TOYWIZ.COM. Sorry for the littile caps part but, Im mad.
This report was posted on Ripoff Report on 07/27/2013 03:58 PM and is a permanent record located here: http://www.ripoffreport.com/r/ToyWizcom/Suffern-New-York-10901/ToyWizcom-ToyWizcom-Ship-me-the-wrong-item-now-they-will-not-do-nothing-about-it-Suff-1070623. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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