• Report: #107509

Complaint Review: Toyota Financial Services

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  • Submitted: Wed, September 08, 2004
  • Updated: Wed, September 08, 2004

  • Reported By:bennington New Hampshire
Toyota Financial Services
toyotafinancial.com Internet U.S.A.

Toyota Financial Services Ripoff Held onto title then lost it after paid in full Internet

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Toyota Financial Services held onto my vehicle title even after the lien was paid in full. I was told it would be released within 3-4 days, then told it would take 10 days, then told they lost it after 15 days. I had to forfeit the deposit I took on the vehicle, then lost the sale price of $20,000 that I sold the vehicle for.

Toyota Fiancial was rude, lied to me, hung up on me and after over a dozen hours on the phone with them they admit they handled the whole thing wrong. I have asked for a letter of apology and for them to refund my losses. I was told to "just file for a new title and start over" by one customer service rep. I followed all their requirements and paid my vehicle off early with an electronic transfer and still not title. I have since learned that this is not an uncommon occurance (per conversations with their own people).

Catherine
bennington, New Hampshire
U.S.A.

This report was posted on Ripoff Report on 09/08/2004 03:44 PM and is a permanent record located here: http://www.ripoffreport.com/r/Toyota-Financial-Services/internet/Toyota-Financial-Services-Ripoff-Held-onto-title-then-lost-it-after-paid-in-full-Internet-107509. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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