• Report: #181083

Complaint Review: Toyota Motor Credit Corporation

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  • Submitted: Tue, March 14, 2006
  • Updated: Tue, February 19, 2008

  • Reported By:Northborough Massachusetts
Toyota Motor Credit Corporation
oyotafinancial.com Owings Mills, Maryland U.S.A.

Toyota Financial Toyota Motor Credit Corporation Toyota finacial repossessed my vehicle without any notice or opportunity to make things right. Ripoff Owings Mills Maryland

*Consumer Comment: Why is any company

*Consumer Suggestion: You still don't get it

*Consumer Suggestion: Nobody minds.

*Consumer Comment: Get a grip folks - toyota rips people off

*Consumer Comment: HOW IS IT

*Consumer Comment: This makes no sense at all!

*Consumer Comment: Total Shock

*Consumer Suggestion: You were that far behind and didn't expect a repo?

*Consumer Comment: How Late

*Consumer Comment: MAY have been legal

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This past Wednesday my 4-runner was repossessed. I was in total shock.

I did not get any notice or get an opportunity to make things right.

Yes, I was wrong in having late payments totaling $1,600. but many payments I had made where always well over the amount due and on time.

They did not care about the payments that I had made. I had made a payment at the end of January and they received another payment 2 days after the car was taken.

I was not a dead beat and was making payments.

Today I paid $27,509.71 via western union to them to get my car back and they have not reviewed the records to release my car.

I have given them the money and I should have the car now.

This has been a nightmare. I keep saying that this is not happening to me. I have never experienced anything like this before.

This has been traumatizing for me. I can't eat, sleep or function. I have lost ten pounds in less than a week and get sick every time I eat. I don't' think I will ever get past this. This has emotionally damaged me.

I am not a bum. I own a company and am a good person and stick to my financial obligations the best I can. I just got behind and felt I was taken advantage of.

This company needs to pay for what they have done to me and others. This is not fair and a company of this size should not take advantage of the little guys.

I hope something is done to stop this company from ruining so many people's lives.

Jennifer
Northborough, Massachusetts
U.S.A.

This report was posted on Ripoff Report on 03/14/2006 10:06 AM and is a permanent record located here: http://www.ripoffreport.com/r/Toyota-Motor-Credit-Corporation/Owings-Mills-Maryland-21117-1397/Toyota-Financial-Toyota-Motor-Credit-Corporation-Toyota-finacial-repossessed-my-vehicle-wi-181083. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

Why is any company

AUTHOR: John - (U.S.A.)

suppose to be a bleeding heart charity organization because something happened to you? I make my payments on time like everyone should.
If I lose my job, I KNOW I better find another one and fast or I KNOW I risk losing something.
That was all taken into consideration BEFORE the purchase was made. I certainly can't blame anyone else because I can't come up with the money but then again, that is what's known as being responsible for one's own actions.
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#2 Consumer Suggestion

You still don't get it

AUTHOR: F--toyofinance - (U.S.A.)

Lets look at this from toyota's viewpoint.

They had no idea that she had the money. They do not know the financial situations of all their customers. What if your late because of job loss, mail problems, or any number of ligitimate reasons.

The problem here is that Toyota finance is quick to shoot first then ask questions later. From what I'm reading on this web site apparently they don't even care to ask questions later. They just take your car and say screw you.

Furthermore, they have their collection goons from India call you at all hours on weekends. If you then choose to try and resolve the problem directly with Toyota instead of with some guy on the other side of the planet you have to wait until Monday because Toyota Finance doesn't have customer service hours on weekends (unless of course your buying a car). This means you have to endure an entire weekend of calls from India from idiots who like their american counter parts, won't stop calling just because you tell them you'll call in on Monday.

For me, finding out that Toyota operates this way is disappointing as I own 4 toyota's. If their customer service was as good as their cars and trucks you wouldn't see reports like this.
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#3 Consumer Suggestion

Nobody minds.

AUTHOR: Robert - (U.S.A.)

""Try searching this site. You'll find that Toyota pulls this crap on a regular basis. Nobody seems to find any fault with that huh?!?!?""

That's right, most of us don't mind when a creditor repos a car because the lender is 2 or more months late with the payments.

All creditors who grant SECURED LOANS do this. You don't pay the loan as agreed, the creditor takes the collateral.

What seems unusual about this report is that the OP seems to have had the money on hand to pay off the note, but for whatever reasons didn't think it was necessary to pay the note as agreed. Now, the OP through some wierd logic seems to think Toyoda should pay her for all the "stress" she's been put through!

Utter tripe!
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#4 Consumer Comment

Get a grip folks - toyota rips people off

AUTHOR: Fuktoyofinance - (U.S.A.)

What you bone-heads refuse to see or are just in denial about is that Toyota likes to screw customers that are a little late. Unless your all perfect you should shut the hell up and sit down. I bet you wouldn't talk $hit like you are if someone repo'd your dam car.

Try searching this site. You'll find that Toyota pulls this crap on a regular basis. Nobody seems to find any fault with that huh?!?!?

My guess is that all you people criticizing the reporter probably work for Toyota, just like on Amazon where all the book reviewers are friends of the author and publisher.
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#5 Consumer Comment

HOW IS IT

AUTHOR: Billcoll01 - (U.S.A.)

THAT YOU COULD COME UP WITH 27K, BUT YOU COULDNT MAKE YOUR PAYMENTS ONTIME? YOU COULD HAVE RAISED 1600.00 TO BRING YOU CURRENT! ALSO,IS SEEMS LIKE YOU WOULDNT HAVE BEEN SO SHOCKED BEING 1600.00 BEHIND. MY GUESS IS A PAYMENT OF 500-600MO SO THAT WOULD HAVE MADE YOU 2-4PYMNTS BEHIND.
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#6 Consumer Comment

This makes no sense at all!

AUTHOR: Steve - (U.S.A.)

Jennifer,

This makes no sense at all! You have over $27k laying around, but you are late on your payments by $1600. This would have to be at LEAST 3 payments behind, if not 4!

I think you are overreacting a bit.

I didn't know of any state that required a notice before repo. I have heard of states requiring a notice before sale at auction though.

There is no grace period required by law. 1 day late, legally can trigger a repo, although that usually does not happen, but you had a huge pattern of late payments here which I cannot understand if you had so much money laying around.


>>
This past Wednesday my 4-runner was repossessed. I was in total shock.

I did not get any notice or get an opportunity to make things right.

Yes, I was wrong in having late payments totaling $1,600. but many payments I had made where always well over the amount due and on time.

They did not care about the payments that I had made. I had made a payment at the end of January and they received another payment 2 days after the car was taken.

I was not a dead beat and was making payments.

Today I paid $27,509.71 via western union to them to get my car back and they have not reviewed the records to release my car.
>>
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#7 Consumer Comment

Total Shock

AUTHOR: Ande A. - (U.S.A.)

So you were 1,600 hundred dollers late and you are surprised that your 4 runner was repossessed! Sticking to your financial obligations the best you can didn't relly work out for you did it. Better luck with your next car.

Ande A.
Joplin Missouri
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#8 Consumer Suggestion

You were that far behind and didn't expect a repo?

AUTHOR: Bankworker - (U.S.A.)

Why do you feel you've been ripped off? You are well within your rights to complain about a loan policy after you've been driving the truck and paying late on it, but they are well within their rights to come and take it back! That is the bank's property until it is paid off and if they feel that they may take a loss in a business deal they will get their end of it whether you agree or not. Stop complaining and pay your bill on time!
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#9 Consumer Comment

How Late

AUTHOR: Cory - (U.S.A.)

How late were you? Two months, three months?
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#10 Consumer Comment

MAY have been legal

AUTHOR: Elizabeth - (U.S.A.)

Jennifer?

Depending on the state you live in Toyota is not always obligated to notify you of a repo. Last time I checked (and I could be wrong) Illinois is the only state that has to notify you prior to repo. Most lenders will send you a "Notice to Cure" but they are not always legally obligated to do so. You stated you were late by $1600.00 and that makes them well within their legal right to repo your truck. Doesn't matter that you were on time prior, they are a business and will operate as such.

You sent them the payoff for the truck but it still may be a week or so before you see the truck (if you see it again). It takes a few days for the repo company to get the paperwork to the finance company and in some areas they can go ahead and sell the vehicle without giving you the right to pay it off.

I'm sorry if you feel like you got a bum rap on this one but if you didn't get behind then you wouldn't have an issue.

Oh and on a final note - make sure that Toyota provides you with paperwork showing the truck is paid off - you now have a repo on your credit and you'll need to prove to the credit bureaus that its been paid off or it will continue to show as outstanding on your bureau. I would imagine your credit score just took a dive by at least a good 50 points.
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