• Report: #517632

Complaint Review: Toyota Of Lewisville

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  • Submitted: Fri, October 30, 2009
  • Updated: Mon, November 02, 2009

  • Reported By: damzam — dallas Texas United States of America
Toyota Of Lewisville
1547 S Stemmons Freeway B Lewisville, Texas United States of America

Toyota Of Lewisville EMPLOYEES OFFER FAKE QUOTES OVER PHONE TO LURE CUSTOMERS INTO DEALERSHIP AND THEN REFUSE TO HONOR THEM Lewisville, Texas

*Consumer Comment: Damzam, I am 100% certain that Toyota dealers & Toyota Corporation have one.....

*General Comment: ???

*Author of original report: Response to Karl's question...

*Consumer Comment: CURIOUS THAT A TOYOTA DEALERSHIP DIDN'T HAVE THE MONRONEY STICKERS.....

*Consumer Comment: Curious...

*Consumer Comment: EVEN THE TOP EXECUTIVES AT TOYOTA HAVE NO.....

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My wife got a quote on a car over the phone from one of their sales associates. After the offer was made, she took our baby twin girls to the bank to get a cashier's check, and we drove 45 minutes to get to the dealership.

We show up, check in hand, and tell them exactly what we were told on the phone. They say, great, why don't you test drive the car before you buy it. And then, after my wife had driven the vehicle, they explain that they were NOT WILLING TO HONOR THE PRICE THEY OFFERED OVER THE PHONE!

And then the sales manager proceeded to lie through his teeth, claiming the sales associate who made the offer "wasn't answering his phone". But the guy who made the offer was clearly in the building--we were told as such by other employees.

This was a massively painful ordeal, shuttling our baby twins around to get a cashier's check and driving up to the dealership, and WE WASTED FOUR HOURS THAT I WISH WE COULD HAVE BACK. [continued below]....
.....

These people DON'T SEEM TO CARE AT ALL that they wasted our time.

They don't care that what they're doing is UNETHICAL.

And they don't seem the least bit troubled by the fact that THEY LIED TO A MOTHER OF TWIN BABIES TO LURE HER INTO THE BUILDING SO THAT THE SALES MANAGER WOULD GET A CHANCE TO HUSTLER HER.

These people have no shame, no scruples, and no dignity whatsoever.

This report was posted on Ripoff Report on 10/30/2009 09:46 PM and is a permanent record located here: http://www.ripoffreport.com/r/Toyota-Of-Lewisville/Lewisville-Texas-75067/Toyota-Of-Lewisville-EMPLOYEES-OFFER-FAKE-QUOTES-OVER-PHONE-TO-LURE-CUSTOMERS-INTO-DEALER-517632. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

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REBUTTALS & REPLIES:
1Author 5Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

Damzam, I am 100% certain that Toyota dealers & Toyota Corporation have one.....

AUTHOR: Karl - (U.S.A.)

main goal: to FINANCIALLY INJURE AS MANY INNOCENT CONSUMERS AS POSSIBLE by utilizing sales techniques that include- LYING, DECEIVING, TRICKING, & MANIPULATING as many innocent & unsuspecting consumers as possible. Toyota's TOP executives know all about it and have known for many years, but they obviously SUPPORT these business practices.


'Google' this- BALTIMORE SETTLEMENT CALIFORNIA TOYOTA, and read about the Lawsuit where Toyota Corporation agreed to pay over $10 MILLION in a settlement to African Americans & Hispanics who were TARGETED by Toyota & their dealers because of their RACE. The word 'Baltimore' is the last name of the main plaintiffs in that case which was filed in California.



*TOYOTA CORPORATION & its dealers (most of them) promote- FRAUD, DECEPTION, CORRUPTION, UNETHICAL & ILLEGAL SALES PRACTICES, & the CONSTANT PURSUIT TO FINANCIALLY INJURE AS MANY CONSUMERS AS POSSIBLE!



Welcome to Toyota- IN FRAUD & CORRUPTION WE TRUST



P.S. 'Google' this- AUTO DEALER LOUIS F HARRELSON PLEADS GUILTY, and read it. Harrelson owns at least one Toyota dealership, correct?



'Google' this- CAR SALES: TRICKS OF THE TRADE- CONSUMER ALERT, and watch that video. The corporation that owns that Ford dealership (Sonic Automotive) owns several Toyota dealerships in the USA. Sonic Automotive is the 3rd largest dealer group in the USA. Their symbol on the stock exchange is- SAH



I can go on & on & on & on....................



***The 'way' that cars are/were sold in America is the 'way' that houses are/were sold in America. That's WHY America is COLLAPSING! Our entire system is based on LIES & DECEPTION. 



'Google' this for proof- COUNTRYWIDE WHISTLEBLOWER REPORTS LIAR LOANS, and watch it.



It can no longer be denied. The United States of America is a country whose foundation is solidly built on- LIES, DECEPTION, FRAUD, MANIPULATION, GREED, TRICKERY, DEEP CORRUPTION, & the CONSTANT PURSUIT TO FINANCIALLY INJURE THE INNOCENT PEOPLE LIVING HERE, & ALL OVER THE WORLD.



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#2 General Comment

???

AUTHOR: Inspector - (USA)

What does having twin girls have to do with this story?
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#3 Author of original report

Response to Karl's question...

AUTHOR: damzam - (United States of America)

Yes, they made it clear that the price included tax, title and license.

My wife was told unambiguously that, if she showed up with a cashier's check for the specified amount, she'd be able to drive the car off the lot. She had made it clear she had twin girls and that it she did not have time to spare to play games. And the sales associate was aware that she was getting a cashier's check and driving 45 minutes with the expectation of being able to get the vehicle for the negotiated price.

Once we got to the dealership, she explained immediately that she was there for the vehicle they had discussed on the phone and that she had a cashier's check for the negotiated price. Even though they knew that she had come with check in hand expecting to get the car for the price offered over the phone, they made sure to get her in the car for a test drive before telling her they wouldn't honor the price.

And it clearly wasn't a rogue employee doing this. She had spoken to multiple sales associates over the phone before getting the check, and both of them were aware of what was going on. What's more, the sales manager was transparently dishonest about not being able to make contact with the people she'd spoken to over the phone.

It seems like this is systemic with the dealership. I'm reading other reviews now, and there's clearly a pattern of behavior where they've pulled this same stunt on other people.

What's really aggravating here isn't just their being deceptive, it's their complete and utter disregard for the cost that they inflict on other people who fall for their lies and chicanery.
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#4 Consumer Comment

CURIOUS THAT A TOYOTA DEALERSHIP DIDN'T HAVE THE MONRONEY STICKERS.....

AUTHOR: Karl - (U.S.A.)

THAT ARE SUPPOSED TO BE ON ALL NEW CARS, huh?

'Google' this- RIP OFF REPORT LARRY MILLER TOYOTA RIPOFF TO CONSUMERS, THEY REMOVE CAR MAKERS MSRP's, and anyone can read that report and look at all the photos that were submitted with that Ripoff Report, correct?

Anyone can 'Google' this- MONRONEY STICKER, and read about it at the Wikipedia site.

Thank You.

WELCOME TO TOYOTA- IN FRAUD WE TRUST
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#5 Consumer Comment

Curious...

AUTHOR: Robert - (U.S.A.)

Why in the world would you go through all of that.  Especially going as far as getting a Cashiers Check.  Before even going to the Dealer and looking at the car? 

I don't know if this is your first car or not, but this is almost standard practice with a lot of dealers.  They will do just about anything to get you IN the dealership.  You can not believe anything a dealer tells you unless they are willing to back it up in writing.  Also, was that the out the door price including all taxes and registration?  If not then your Cashiers Check would not have been enough anyways.

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#6 Consumer Comment

EVEN THE TOP EXECUTIVES AT TOYOTA HAVE NO.....

AUTHOR: Karl - (U.S.A.)

SCRUPLES, AND NO DIGNITY!

Did you know that on 4-20-2005, Toyota Corporate & Mr. Funo (who was Toyota's CEO at that time) were faxed a letter that had information that came from a Harvard Business Professor? The fax transmission did go through. It was faxed to Toyota's headquarters in California at the following fax#: 310-468-7814

You can read some of same information that Toyota Corporate & Mr. Funo were sent that day by simply 'Googling' this- RIP OFF REPORT FUEL FREEDOM INTERNATIONAL MPG CAPS, and then go to the 2001 Toyota Tacoma Ripoff Report, and then read the 'Update' entitled- "Blame it on a Lawyer".

That fax was sent at 13:24 hours on 4-20-2005 from Kinkos Sheridan in the Denver Metro area. That Kinkos is in Westminster, Colorado, I believe. The fax# at that Kinkos store is/was 303-487-1099

Thank You.

P.S. Don't forget to 'Google' this- SLUDGE POEM, and read it.
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