- Report: #517632
Report - Rebuttal - Arbitrate
Complaint Review: Toyota Of Lewisville
Toyota Of Lewisville1547 S Stemmons Freeway B Lewisville, Texas United States of America
Toyota Of Lewisville EMPLOYEES OFFER FAKE QUOTES OVER PHONE TO LURE CUSTOMERS INTO DEALERSHIP AND THEN REFUSE TO HONOR THEM Lewisville, Texas
*Consumer Comment: Damzam, I am 100% certain that Toyota dealers & Toyota Corporation have one.....
*General Comment: ???
*Author of original report: Response to Karl's question...
*Consumer Comment: CURIOUS THAT A TOYOTA DEALERSHIP DIDN'T HAVE THE MONRONEY STICKERS.....
*Consumer Comment: Curious...
*Consumer Comment: EVEN THE TOP EXECUTIVES AT TOYOTA HAVE NO.....
We show up, check in hand, and tell them exactly what we were told on the phone. They say, great, why don't you test drive the car before you buy it. And then, after my wife had driven the vehicle, they explain that they were NOT WILLING TO HONOR THE PRICE THEY OFFERED OVER THE PHONE!
And then the sales manager proceeded to lie through his teeth, claiming the sales associate who made the offer "wasn't answering his phone". But the guy who made the offer was clearly in the building--we were told as such by other employees.
This was a massively painful ordeal, shuttling our baby twins around to get a cashier's check and driving up to the dealership, and WE WASTED FOUR HOURS THAT I WISH WE COULD HAVE BACK.
These people DON'T SEEM TO CARE AT ALL that they wasted our time.
They don't care that what they're doing is UNETHICAL.
And they don't seem the least bit troubled by the fact that THEY LIED TO A MOTHER OF TWIN BABIES TO LURE HER INTO THE BUILDING SO THAT THE SALES MANAGER WOULD GET A CHANCE TO HUSTLER HER.
These people have no shame, no scruples, and no dignity whatsoever.
This report was posted on Ripoff Report on 10/30/2009 09:46 PM and is a permanent record located here: http://www.ripoffreport.com/r/Toyota-Of-Lewisville/Lewisville-Texas-75067/Toyota-Of-Lewisville-EMPLOYEES-OFFER-FAKE-QUOTES-OVER-PHONE-TO-LURE-CUSTOMERS-INTO-DEALER-517632. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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