- Report: #361071
Report - Rebuttal - Arbitrate
Complaint Review: Toyota Rent A Car, Houston
Toyota Rent A Car, Houston19010 Northwest Hwy. Houston, Texas U.S.A.
Toyota Rent A Car, Houston Overcharging?? Double-dipping?? Houston Texas
*UPDATE Employee: You did not ask the right questions about a 24 hour period
*Consumer Comment: YOUR LIFE COULD BE IN DANGER IF YOU EVER RENT A TOYOTA BECAUSE...
*Consumer Suggestion: What about getting rental car included in next insurance policy??
*Consumer Comment: Is renting on a calander-day basis Double-dipping? Not if that is what your contract states.
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I was charged $60.93 (including tax). It seems, according to them, I had the car for 2 calender days, at $23.99 per day.
I was probably told this, along with all their other conditions ie: no smoking in the car, etc., but since I had rented cars before, and was charged for 24 hour periods, I paid little attention to their LONG speel. There was a "C" under charges in the contract, which I assume means "calander days".
I have called their major competitors in the Houston area ( Alamo, Avis, Enterprise, and they all bill in 24 hour increments!
Then remember, they rent the car again, at say 5 PM, so they get paid DOUBLE for that day!!!
Isn't this "double-dipping"?
Stay away from TOYOTA RENT A CAR in Houston if you don't want to put up with their "calander day" foolishness!!!
This report was posted on Ripoff Report on 08/09/2008 10:01 AM and is a permanent record located here: http://www.ripoffreport.com/r/Toyota-Rent-A-Car-Houston/Houston-Texas-77095/Toyota-Rent-A-Car-Houston-Overcharging-Double-dipping-Houston-Texas-361071. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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