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  • Report: #872297

Complaint Review: Toyota of Orlando

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  • Submitted: Sun, April 22, 2012
  • Updated: Mon, April 23, 2012

  • Reported By: Toyota of Orlando is RUDE!!! — United States of America
Toyota of Orlando
3800 West Colonial Drive Orlando, Florida United States of America

Toyota of Orlando Rude Ripoffs, Scam, Liars, Liars, Liars, Liars. Orlando , Florida

*Consumer Comment: Absolutely Fantastic!

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THE WORST CAR EXPERIENCE EVER!! Rude, Snobby and Unhelpful classic "Car-Salesmen" liars are the first words to come to mind when I hear the name Toyota of Orlando!

I was there on Saturday April 14 assisting with a car purchase, receiving what seemed like the lowest form of customer service from Anthony AKA Tony (sales specialist). After submitting complaints to the company, they called Thursday (today) and said they have a 2010 Toyota on lot for $12,995. As contracts are being filled out, we notice the contract say "2009 Toyota for $14,995" (Not what we discussed!!!), after some words and considering that fact that this is our third trip. we request a manager. That's when Kevin the supposedly (Finance Manger) comes in and takes customer service to an all time low!!!

When he enters the office we inform him that this is our third trip here, your salesmen are rude and the contracts are staying different prices then we discussed. [continued below]....
..... He actually ask "What do you want me to do!?" We reply some form of apology would be a start! He then states (almost like he was forced) ""Fine! I apologize for the mistake that they made!" He then tells us the original car we looked at did not have a warrantee and when we bring up the fact that it was advertised "With Warrantee: attached to the window" he states "Yeah, we accidentally left the paper in the car" he then starts speaking in a childish way, writing everything down as he says it then, turning the paper for us to read it as if we did not understand his words!!! Needless to say, we walked out angry and insulted (to say the least)! In our eyes their actions went past BUSINESS disputes and escalated into personal attacks.

It could be FOOLISH to believe that because, of the success of this company that you'd actually receive some quality customer service! I would NOT recommend Toyota of Orlando

This report was posted on Ripoff Report on 04/22/2012 10:17 PM and is a permanent record located here: http://www.ripoffreport.com/r/Toyota-of-Orlando/Orlando-Florida-32808/Toyota-of-Orlando-Rude-Ripoffs-Scam-Liars-Liars-Liars-Liars-Orlando-Florida-872297. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

Absolutely Fantastic!

AUTHOR: Jim - (USA)

You were FANTASTIC! They treated you like garbage and you responded correctly by walking out. Everybody should learn from you and do exactly as you did rather than play doormat! Again...you were absolutely fantastic. As you continue your car search PLEASE AVOID these two...Greenway and Cory Fairbanks as they've been written up extensively due to fraud and deception. Also avoid any Kia dealerships. Kia is the Korean translation for "junk"! Again...you were fantastic. Keep it up!
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