- Report: #515144
Report - Rebuttal - Arbitrate
Complaint Review: Toys R Us
Toys R Us1133 VALLEY RIVER DRIVE Eugene, Oregon United States of America
Toys R Us will not exchange or return defective item. Eugene, Oregon
*UPDATE Employee: Haha.
*UPDATE Employee: Missa, your attitude is why we get bad customer reviews.
*UPDATE Employee: Gift receipts!
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What kind of crap policy is this? An obviously defective item, with the tags still on, and because it was not the color she scanned 9mo ago. Something there needs to change.
This report was posted on Ripoff Report on 10/26/2009 02:42 PM and is a permanent record located here: http://www.ripoffreport.com/r/Toys-R-Us/Eugene-Oregon-97401/Toys-R-Us-will-not-exchange-or-return-defective-item-Eugene-Oregon-515144. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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