- Report: #92476
Report - Rebuttal - Arbitrate
Complaint Review: Trac Fone
Trac Fonewww.tracfone.com Nationwide U.S.A.
Trac Fone refused to honor what they previously promised! Rip-off! Internet
She had been getting a run around since then each time TracFone telling her to call back in a week. I got involved and TracFone advance 30 minutes of 100 minutes and then was told that I would have to call back in a week to get the rest transferred. A week later, they claimed they don't do transfers and refused to honor what they previously promised. I requested to talk to a supervisor, this was denied. I asked for their address - this too was denied.
TracFone not only kept unearned prepayment for services they did not provide, but refused to allow the opportunity for anyone to resolve this at a management level.
I'm hoping to somehow find someway to communicate with management at TracFone regardless whether they honor their commitment or not.
This report was posted on Ripoff Report on 05/21/2004 05:45 PM and is a permanent record located here: http://www.ripoffreport.com/r/Trac-Fone/nationwide/Trac-Fone-refused-to-honor-what-they-previously-promised-Rip-off-Internet-92476. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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