Report: #180212

Complaint Review: TracFone Wireless

Submitted: Thu, March 09, 2006
Posted: Thu, March 09, 2006

Reported By: Andrew — FLORENCE Arizona U.S.A.

TracFone Wireless

8390 N.W. 25th/ St. Miami, Florida U.S.A.

Phone: 800-339-9345
Web:
Category: Telephone Companies

TracFone Wireless, cannot reactivate new phone Ripoff Miami Florida

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On Feb. 14 I bought a replacement phone to reactivate and since that time I have spent over 3 weeks and countless hours on the phone with 13 tech reps, 2 supervisors, and 1 person from the complaint dept. I have been assigned 7 different case numbers(they assign case numbers when there is a problem) trying to resolve this problem. They have sent another phone with new SIM card and then sent another SIM card (3 new SIM cards total) and I am still without service. I would have given up many days ago but I have 1440 minutes on my phone. This has turned into a nightmare. I do not think Ripleys Believe It Or Not would even believe this story, but unfortunately it is all true.

Andrew
FLORENCE, Arizona
U.S.A.

This report was posted on Ripoff Report on 03/09/2006 11:30 AM and is a permanent record located here: http://www.ripoffreport.com/r/TracFone-Wireless/Miami-Florida-33122/TracFone-Wireless-cannot-reactivate-new-phone-Ripoff-Miami-Florida-180212. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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