- Report: #1169222
Report - Rebuttal - Arbitrate
Complaint Review: TracFone
TracFonescrew yyou road Zachtwan , Select State/Province China
TracFone national cell phone Service unavailable Zachtwan Dum Sue
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TracFone touts national service here in the USA , BUT , Big BUT they will shut your service off IF you travel outside your "home Zip Code area" I was visiting relatives in NV for three weeks and have been there before several times with my cheapo tracFone , only this time after two weeks my cell phone wouldn't work even though it showed 5 bars.....After many harried land line calls to TracFone tech support I found out from a "supervisor" that I was out of my zip code area and therefore no service .....I asked what I needed to do to remedy this and was told "buy another cell phone within my current zip code" .....Obvious rip off ....I see numerous complaints about this issue online .....There needs to be a bigger stink about this crappy service .......I have spoken to an Attorney about this and was told their contract (huge) covers limited service and would cost big bucks to pursue any legal challenges .....No where does TracFone say that ones service is "Limited to your home zip code area" The TracFone guy asked ME , Why do you think we ask for a zip code when starting your service? Crooks , someone ought to find out exactly Where this company is located so that people could pick-it line the Theives....No address listed for TracFone that I could find
This report was posted on Ripoff Report on 08/12/2014 08:22 AM and is a permanent record located here: http://www.ripoffreport.com/r/TracFone/Zachtwan-Select-StateProvince/TracFone-national-cell-phone-Service-unavailable-Zachtwan-Dum-Sue-1169222. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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