- Report: #872116
Report - Rebuttal - Arbitrate
Complaint Review: TracFone
TracFone9700 N.W. 112th Avenue Miami, FL 33178 Internet United States of America
TracFone TracFone refuses to give cell phone refund Miami, Internet
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I have had my TracFone cell for less than one month. I tried today to get them to let me send back the cell phone for a refund. They won't and other cell phone providers will.
One of the customer service reps said I could exchange the TracFone for a Net 10 cell phone, but when I got to that department the lady said they don't exchange phones from one company to the other even though they own TracFone, Net10 and StraightTalk.
I had StraightTalk before buying TracFone. I didn't realize TracFone doesn't have unlimited talk, text, and data plan for $50/month. In less than a month I have already spent $50 and my talk time is almost gone. It will now cost me more than $50/month to use it.
I plan on filing complaints at Better Business Bureau, Florida Attorney General's office, FCC, and letting my friends know on Facebook that TracFone is a rip off company. Beware! Do not buy a TracFone cell.
This report was posted on Ripoff Report on 04/22/2012 12:04 PM and is a permanent record located here: http://www.ripoffreport.com/r/TracFone/internet/TracFone-TracFone-refuses-to-give-cell-phone-refund-Miami-Internet-872116. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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