- Report: #613631
Report - Rebuttal - Arbitrate
Complaint Review: Traders Accounting - Jim Crimmins, Pres.
Traders Accounting - Jim Crimmins, Pres.15396 North 83rd Ave, Suite D100 Peoria, Arizona United States of America
Traders Accounting - Jim Crimmins, Pres. Beware of redundant products, empty guarantee, stupid return policy Peoria, Arizona
*Author of original report: Refund received
*Author of original report: good faith my @$$
*UPDATE Employee: Traders Accounting Rebuttal
Here is quote from product page I ordered from at www.tradersaccounting.com:
"Your purchase has a 100% satisfaction guarantee. If for any reason you are not fully satisfied, we will promptly and cheerfully refund 100% of your purchase price."
But they claim this only applies if you never open the product, is that NUTS?
How could you know if you are dissatisfied or not if you don't open it?
I ordered two products, turned out to be the same thing with different titles, so I tried to return one of them per the guarantee from the web page I ordered from and this was their excuse for not giving me a refund and accepting a product return.
When I asked mr Crimmins in an email to explain how this return policy works, what does it mean to him to say "If for any reason ... " he never answered any additional emails.
This report was posted on Ripoff Report on 06/12/2010 09:23 PM and is a permanent record located here: http://www.ripoffreport.com/r/Traders-Accounting-Jim-Crimmins-Pres/Peoria-Arizona-85381/Traders-Accounting-Jim-Crimmins-Pres-Beware-of-redundant-products-empty-guarantee-s-613631. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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