- Report: #191035
Report - Rebuttal - Arbitrate
Complaint Review: Trading Circuit
Trading Circuit1100 Circuit City Road Marion, Illinois U.S.A.
Trading Circuit - Circuit CIty's Ebay Division Ripoff VINDICTIVE SCAMMERS!! Marion Illinois
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After waiting until May 4 and hearing nothing, I finally left negative feedback for 15 of the 32 games. Gee, that got a response, but not the one I expected! Within 24 hours a Trading Circuit representative left 15 negative feedback comments for ME claiming that they had issued me a full refund and that I left negative feedback for them anyway! They have since left another 11 negative comments, each time stating that I should contact Ebay for "Mutual Feedback Removal" (which takes off their negatives, too!)
Now, prior to this fiasco I had a 100% POSITIVE feedback rating of 370 on Ebay, which I had worked very hard to maintain. (See my feedback rating under Ebay User ID kidsprouts for all the gory details.) However, now I find out that Ebay WON'T remove feedback even if I can prove it was a LIE!! And I'm still out $410.52 as of May 11 and my package has never arrived. DO NOT DEAL WITH THIS COMPANY! THEY ARE TOTAL SCAMMERS! They now say that they leave "the same feedback as the buyer leaves for us" - no matter what they did wrong and even if the buyer paid them immediately! They even admitted in a recent email that they knew I hadn't received a refund, but that they were justified in leaving negative feedback anyway because I did. THEY SHOULD BE BANNED FROM EBAY!
Circuit City has a new CEO as of March 1, 2006 - his name is Phil Schoonover. His office number is (800) 251-2665, then press option 0, then 1, then extension 508851. His fax number is 804-290-0630. I think we need to let Circuit City know what their "division" is up to!
If you look at the feedback for trading_circuit on Ebay, you will see that they have done this repeatedly to hundreds of innocent buyers. They screw up the order, then they screw up the buyers' feedback in retaliation if they complain! GRRRR!
Fargo, North Dakota
This report was posted on Ripoff Report on 05/11/2006 10:52 AM and is a permanent record located here: http://www.ripoffreport.com/r/Trading-Circuit/Marion-Illinois-62959/Trading-Circuit-Circuit-CItys-Ebay-Division-Ripoff-VINDICTIVE-SCAMMERS-Marion-Illinoi-191035. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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