- Report: #1042143
Report - Rebuttal - Arbitrate
Complaint Review: Trailers Plus (Lakeside CA)
Trailers Plus (Lakeside CA)12024 Woodside Ave. Lakeside, California United States of America
Trailers Plus (Lakeside CA) Lied, Swindled, deceived Lakeside, California
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The trailer sounds like a bucket of loose nuts and bolts going down the road and you can hear it coming from several hundred yards away but you can hardly hear it when you are in the tow vehicle so we did not notice it when we towed it out of the dealer lot. Trailers plus refused to deal with this issue themselves and have referred us to Dexter axle that makes the axles for the vehicle. Unlike trailers plus, Dexter axle have been more than helpful in dealing with this problem and it looks like we are going to be able to sort the noise problem out without further cost to ourselves.
When we ordered the trailer, the dealer did not have our preferred color in the lot. When we checked the prices of trailers that had to be factory ordered we found that they were several hundred dollars more than the ones that were already in the lot. When we asked about this we were told that the latest models had some upgrades and that is why they were more expensive. We nevertheless wanted our preferred color and so we ordered a trailer and the dealer told us it would take about 6 weeks for the factory to build it and deliver it to Lakeside. When we got the trailer home, we looked at the date stamp on the trailer and it was already a year old so obviously this trailer had not just been built as the dealer claimed.
This report was posted on Ripoff Report on 04/10/2013 09:13 AM and is a permanent record located here: http://www.ripoffreport.com/r/Trailers-Plus-Lakeside-CA/Lakeside-California-92040/Trailers-Plus-Lakeside-CA-Lied-Swindled-deceived-Lakeside-California-1042143. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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