- Report: #910386
Report - Rebuttal - Arbitrate
Complaint Review: Trailers Plus
Trailers Plus3800 Airport Road Nampa, Idaho United States of America
Trailers Plus Michael Stone Trailers Plus employee hooks up my brand new $6K trailer, it comes loose and wrecks within 1/2 mile Nampa, Idaho
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The bottom line here is that they STILL have the wrecked trailer in their lot, and will not make any more than a token offer to fix it without labor charges. I made them a fair offer THAT DAY to upgrade to a more expensive trailer and pay the difference then and there, and they refused. This is clearly a case of either employee incompetence or product liability, and yet they seem to think I will just go away. I would still settle this amicably, but Trailers Plus has less than zero understanding of customer service, and they have made no meaningful effort to make this right. From the treatment that I have received from them, I believe that this is not the first time that they have trampled on the rights of a working man. This has been turned over to my attorney, and legal action is commencing.
This report was posted on Ripoff Report on 07/11/2012 01:41 PM and is a permanent record located here: http://www.ripoffreport.com/r/Trailers-Plus/Nampa-Idaho-83687/Trailers-Plus-Michael-Stone-Trailers-Plus-employee-hooks-up-my-brand-new-6K-trailer-it-c-910386. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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