Report: #565589

Complaint Review: Trailers Plus

Submitted: Sat, February 06, 2010
Updated: Tue, February 09, 2010

Reported By: Jakal — San Diego California United States of America

Trailers Plus

7651 Alvarado Road Internet United States of America

Phone: 877-850-7587
Web: www.trailersplus.com
Category:

Trailers Plus Bait and switch advertising, Internet

*Author of original report: Who eventually got my business...

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Trailers Plus advertises a lot on Craigslist. Prior to the Superbowl 2010, they began running the following ad: TO CELEBRATE THE 44TH SUPERBOWL WE ARE PUTTING EVERY TRAILER IN STOCK ON SALE $100 ABOVE COST
EVERY ENCLOSED TRAILER, DUMP TRAILER, AND OPEN UTILTIY TRAILER IN STOCK ARE ON SALE
>>>NEW 6 MONTHS SAME AS CASH FINANCING AVAILABLE<<<

Their website and Craigslist ads always show a MSRP and "their price" for the trailers. When you visit their lot, the price sheets on the trailers use the words "sale price" for the everyday prices they charge. [continued below]....

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So before going in this time, I called to find out what the price would be on the 14foot trailer I wanted, for $100 above cost should equal a very easily rendered price. Mike's response was, "we can make you a great deal when you come down". Why would I want a "great deal" that would have to be negotiated when they are offering $100 above cost? The initial price they quoted me when I got to the lot, was to take $100 off the price on the sticker/website. Long story short, the sales guy, after calling his general manager who made the ads, would not honor the price, nor tell me the cost of the trailer and then began telling me the sale was only on some trailers, not all, it was for a cash price, not financing etc etc. I have a saved copy of the original web ad they posted, because the sales guy said they were going to pull it down as I was leaving the lot.

This report was posted on Ripoff Report on 02/06/2010 04:28 PM and is a permanent record located here: http://www.ripoffreport.com/r/Trailers-Plus/internet/Trailers-Plus-Bait-and-switch-advertising-Internet-565589. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Author of original report

Who eventually got my business...

AUTHOR: Jakal - (USA)

SUBMITTED: Tuesday, February 09, 2010

I was a buyer for a 7 X 14 trailer, ready to sign on a dotted line. Trailers Plus behaved like a pathetic used car lot, making all sorts of claims for their product. I finally took my business/money to Jaime at www.HaulMarkPrices.com in Lakeside (San Diego) CA. He is a straight up owner who sells great trailers at great prices. No add ons, after markups, delivery/prep fees and actual dmv pricing. The trailer I got from him, for what Trailers Plus wanted to charge for stripped down base model, included upgraded heavy duty D-rings and 15in radial tires, vents, dome lights etc. that would have been the "plus" edition for those other guys, "plus" the added cost.