• Report: #117679

Complaint Review: Tralee Telephone And USBI

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  • Submitted: Sat, November 13, 2004
  • Updated: Wed, December 22, 2004

  • Reported By:Hometown Ohio
Tralee Telephone And USBI
900 Comerica Bldg. Kalamazoo, Michigan U.S.A.
  • Phone: 888-475-8724
  • Web:
  • Category: Internet

Tralee Telephone And USBI ripoff fraudulent billing Kalamazoo Michigan

*Author of original report: Somewhat Resolved

*Author of original report: Cincinnati Bell and USBI and Tralee unauthorized charges

*Author of original report: Cincinnati Bell and USBI and Tralee unauthorized charges

*Author of original report: Cincinnati Bell and USBI and Tralee unauthorized charges

*Author of original report: Cincinnati Bell and USBI and Tralee unauthorized charges

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I am a victim of fraud called telephone cramming which is a scam that places unauthorized charges on a consumer's local telephone bill by a "third party" billing company like USBI.

Local telephone companies like Cincinnati Bell are getting rich by billing consumers for unknown services that were never authorized. Cincinnati Bell will not stop, block or even try to prevent third party billing and they know telephone cramming is a multi billion dollar fraud.

Cramming charges normally appear hidden on local phone bills and in very general terms, such as service fee, service charge or monthly fee. These or other unauthorized charges can be crammed onto a consumer's telephone bill without the consumer even knowing the companies involved in this fraud, like Tralee Telephone or USBI or Opticomm.

Cincinnati Bell will NOT stop, block or prevent third party billing, and they know telephone cramming is a multi billion dollar fraud.

Cincinnati Bell -- Phone 513-565-2210
201 E 4th St
Cincinnati, OH 45202

Tralee Telephone
900 Comerica Bldg.
Kalamazoo, MI 49007
Phone 1-888-475-8724

USBI
PO Box 3141
Carmel, IN 46032
Phone 1-888-482-8724

USBI does "third party billing" for Tralee Telephone
USBI is owned by:
Billing Concepts, Inc.
7411 John Smith Dr., Suite 200
San Antonio, TX 78229

Cincinnati Bell keeps charging me each month and they say they are not responsible. USBI keeps billing Cincinnati Bell each month and USBI said they are not responsible. The charges originated from Tralee Telephone, unauthorized, unsoliciticed and unwelcomed. Tralee Telephone has many phone numbers and many addresses. Please help stop this national problem.

If You Think You've Been Crammed
Take the following actions if unknown charges appear on your bill:

Immediately call the company that charged you for calls you did not place, or charged you for services you did not authorize or use. Ask the company to explain the charges. Request an adjustment to your bill for any incorrect charges.

Call your own local telephone company. FCC rules require telephone companies to place a toll free number on their bills for customers to contact with billing inquiries. Explain your concerns about the charges and ask your local telephone company the procedure for removing charges from your bill. If neither the local phone company nor the company in question will remove incorrect charges from your telephone bill, you can file a complaint with the regulatory agency that handles your particular area of concern.

Non Related Telephone Charges - like service charges or membership charges - contact the FTC (Federal Trade Commission) 1-877-FTC-HELP or use the online complaint form on ftc.gov

Telephone Related Charges - between two states or internationally you need to contact the FCC (Federal Communication Commission) fcc.gov

Ohio Consumer Protection -- Phone 1-877-742-5622
File A Fraud Complaint -- pickocc.org

Public Utilities Commission of Ohio(puco)
File a PUCO complaint -- puco.ohio.gov/puco/forms/form.cfm?doc_id=124

Cincinnati Better Business Bureau
File A BBB Complaint -- cinbbb.org

R
Hometown, Ohio
U.S.A.

This report was posted on Ripoff Report on 11/13/2004 03:11 PM and is a permanent record located here: http://www.ripoffreport.com/r/Tralee-Telephone-And-USBI/Kalamazoo-Michigan-49007/Tralee-Telephone-And-USBI-ripoff-fraudulent-billing-Kalamazoo-Michigan-117679. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

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REBUTTALS & REPLIES:
0Author 5Consumer 0Employee/Owner
Updates & Rebuttals

#1 Author of original report

Somewhat Resolved

AUTHOR: R - (U.S.A.)

12-22-04
My situation has been somewhat resolved. Tralee Telephone issued a credit to Cincinnati Bell on my behalf. Cincinnati Bell issued a credit for the additional late charges. Cincinnati Bell will try to prevent this situation from happening in the future.

Tralee Telephone needs to verify that the phone number they are going to charge is actually owned and authorized by the person entering the information on their website. Tralee Telephone needs to check with Cincinnati Bell to verify the name and address associated with the phone number. Tralee Telephone should call the telephone number to make sure it is authorized for the charges.

Tralee Telephone should NOT automatically charge a phone number until they have verified the name and address and have proof that the charges are authorized.
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#2 Author of original report

Cincinnati Bell and USBI and Tralee unauthorized charges

AUTHOR: R - (U.S.A.)

Cincinnati Bell keeps charging me $15.14 each month and they say they are not responsible because it is "third party billing". I have told Cincinnati Bell verbally and in writing that "I am not financially liable for any unauthorized charges" but Cincinnati Bell will not accept my statement. Cincinnati Bell demands I pay them for these unauthorized charges and confirms that my unpaid balance will affect my credit rating reports.

USBI the "third party billing" company said they are not responsible because they are providing a service. The unauthorized charges originated from Tralee Telephone unsoliciticed and unknown. Cincinnati Bell has listed the following "Itemized Calls" every month on my phone bill from Tralee Telephone billed by USBI.

Savings Plus Monthly Fee $13.90
Universal Service Fund $1.24

Please help stop this national fraud.

Write to your senators and congressmen.
Write to the mayor of each city involved.
Contact your local police department.
Respond to this report!
What's this?

#3 Author of original report

Cincinnati Bell and USBI and Tralee unauthorized charges

AUTHOR: R - (U.S.A.)

Cincinnati Bell keeps charging me $15.14 each month and they say they are not responsible because it is "third party billing". I have told Cincinnati Bell verbally and in writing that "I am not financially liable for any unauthorized charges" but Cincinnati Bell will not accept my statement. Cincinnati Bell demands I pay them for these unauthorized charges and confirms that my unpaid balance will affect my credit rating reports.

USBI the "third party billing" company said they are not responsible because they are providing a service. The unauthorized charges originated from Tralee Telephone unsoliciticed and unknown. Cincinnati Bell has listed the following "Itemized Calls" every month on my phone bill from Tralee Telephone billed by USBI.

Savings Plus Monthly Fee $13.90
Universal Service Fund $1.24

Please help stop this national fraud.

Write to your senators and congressmen.
Write to the mayor of each city involved.
Contact your local police department.
Respond to this report!
What's this?

#4 Author of original report

Cincinnati Bell and USBI and Tralee unauthorized charges

AUTHOR: R - (U.S.A.)

Cincinnati Bell keeps charging me $15.14 each month and they say they are not responsible because it is "third party billing". I have told Cincinnati Bell verbally and in writing that "I am not financially liable for any unauthorized charges" but Cincinnati Bell will not accept my statement. Cincinnati Bell demands I pay them for these unauthorized charges and confirms that my unpaid balance will affect my credit rating reports.

USBI the "third party billing" company said they are not responsible because they are providing a service. The unauthorized charges originated from Tralee Telephone unsoliciticed and unknown. Cincinnati Bell has listed the following "Itemized Calls" every month on my phone bill from Tralee Telephone billed by USBI.

Savings Plus Monthly Fee $13.90
Universal Service Fund $1.24

Please help stop this national fraud.

Write to your senators and congressmen.
Write to the mayor of each city involved.
Contact your local police department.
Respond to this report!
What's this?

#5 Author of original report

Cincinnati Bell and USBI and Tralee unauthorized charges

AUTHOR: R - (U.S.A.)

Cincinnati Bell keeps charging me $15.14 each month and they say they are not responsible because it is "third party billing". I have told Cincinnati Bell verbally and in writing that "I am not financially liable for any unauthorized charges" but Cincinnati Bell will not accept my statement. Cincinnati Bell demands I pay them for these unauthorized charges and confirms that my unpaid balance will affect my credit rating reports.

USBI the "third party billing" company said they are not responsible because they are providing a service. The unauthorized charges originated from Tralee Telephone unsoliciticed and unknown. Cincinnati Bell has listed the following "Itemized Calls" every month on my phone bill from Tralee Telephone billed by USBI.

Savings Plus Monthly Fee $13.90
Universal Service Fund $1.24

Please help stop this national fraud.

Write to your senators and congressmen.
Write to the mayor of each city involved.
Contact your local police department.
Respond to this report!
What's this?
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
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