- Report: #482575
Report - Rebuttal - Arbitrate
Complaint Review: Trans Tech Merchant Group, Summit Merchant Solutions Richardson Tx/Carrolton Tx
Trans Tech Merchant Group, Summit Merchant Solutions Richardson Tx/Carrolton Tx1101 East Arapaho Rd Ste 190 Richardson/Carrolton, Texas United States of America
Trans Tech Merchant Group, Summit Merchant Solutions Richardson Tx/Carrolton Tx TMG, Summit, CPP, First American Payment Systems, Elliot, Key Bank, Secure Chex Rip Off, Huge Turn Over Rate, Massive Lay Offs, They Hire 350 People A Week/ 18,200 People A Year In Outside Sales ALONE!!!! Rockwall, Texas
*UPDATE Employee: Yes but no.
*UPDATE Employee: Wrong, wrong, wrong!
*UPDATE Employee: Wrong, wrong, wrong!
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If you are considering taking a position with this company in outside sales business to business think again! Or any position with this comapny for that matter!!!!......I am here to tell you the exact low down and 411 on the company!!! I worked for this company as a recruiter, it was not that bad of a gig at first.....or so I thought!!! The recruiting department consists of about 30 recruiters who's main job is to stay on the phone and make call after call after call to the people who submit their resumes in hope for a legit job and career! They receive 20 resumes a piece per day!! They have to be on the phones for a minimum of 4 hours per day!! The whole department is required to hire a MINIMUM of 350 outside sales people a WEEK, do the math that is 18,200 people a year......if you can breathe and have a pulse this company will hire you!!!! The turn over rate here is so massive it would make your head spin!!! All the sales leaders and supervisors are looking for is someone to come in and complete a one 8 hour day of training then get out on the street make one sale then the first time you mess up fire you and look for the next best thing......I saw it happen over and over and over......
As far as your appointments are concerned they are a big fat joke thats all I can say!!!!! Yes the leads are bought off of experian but it does not matter how bad the merchants credit is they will still get a phone call about processing! Now, how the appointments are made.....the call center houses about 300-400 ghetto off the streets people, only qualification for the job is breathing!!! They call the MERCHANTS and do not even tell them they are with TMG or Summit they just simply say "calling on behalf of Visa and Mastercard and ask if they could speak to the manager or the owner at the location, then they say they want to send a representative out to make sure their not being over charged for their processing", even if the merchant says they are not interested they still tell them to expect a rep out there the next business day and to have a current rate sheet available........So as you can tell you will get out there and 9 times out of 10 you will be turned away.......
This company has alot of hidden fees with their processing and equipment.....more so than most other companys out there.......
So ask yourself......Do you really want to work for a company that hires 18,200 people a year and only has about 400 actually stick around? Do you really want to work for a company that does not have legit appointments? Do you really want the hassle of having to use your own gas, car, cell phone and time without being payed any base salary?
This report was posted on Ripoff Report on 08/19/2009 04:34 PM and is a permanent record located here: http://www.ripoffreport.com/r/Trans-Tech-Merchant-Group-Summit-Merchant-Solutions-Richardson-TxCarrolton-Tx/RichardsonCarrolton-Texas-75081/Trans-Tech-Merchant-Group-Summit-Merchant-Solutions-Richardson-TxCarrolton-Tx-TMG-Summi-482575. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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