- Report: #1013527
Report - Rebuttal - Arbitrate
Complaint Review: TransFirst
TransFirstAurora, Colorado United States of America
TransFirst Dishonest Salesperson Aurora, Colorado
Needless to say, after that, I never heard from the salesperson again. I contacted him regarding the $100 credit and he never responded. Then I get my first bill from TransFirst and was billed over $50 in fees. Meanwhile, I only process 2 credit card transactions.
I emailed my sales rep again, and he immediately gives me the number to cancel my agreement. I call customer service, they ask why I want to cancel and I explain what my salesperson said to me, and they just said, "ok" and processed the cancellation. I received no credit or even an apology.
Stay away from them, other merchant services do the same thing with a lot less fees and lies.
This report was posted on Ripoff Report on 02/13/2013 10:21 AM and is a permanent record located here: http://www.ripoffreport.com/r/TransFirst/Aurora-Colorado-80014/TransFirst-Dishonest-Salesperson-Aurora-Colorado-1013527. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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