- Report: #502349
Report - Rebuttal - Arbitrate
Complaint Review: TransTech Merchant Group
TransTech Merchant Group100 Throckmorton Street Ste 1800 Fort Worth, Texas United States of America
TransTech Merchant Group Apex Merchant Group First American Payment Systems TransTech Merchants Group CPP Recruiting Summit Merchant Certified Payment Processing BLANK CHECK CLOSING COST Fort Worth , Texas
*Consumer Comment: The termination fee is no different from a cell phone contract, a satellite TV agreement??
*UPDATE EX-employee responds: Totally believable
*UPDATE EX-employee responds: The Merchant Doesn't Even Know What Hit Them!!
*Consumer Comment: Gimmie A Break, Transtech is TERRIBLE!
*UPDATE Employee: Make time to read the contract
Our company signed a 3 year contract with Transtech Merchant Group. Unfortunately, being a busy business owner, I hastily scanned the contract which is self renewing if you do not contact them prior to the end of your term. THE MAIN RIP OFF HERE is: THEY DO NOT GIVE YOU A SET AMOUNT THAT THEY WILL CHARGE YOU TO TERMINATE! They state a MINIMUM of $300.00. In our case, the 3 year term had expired. I decided to go with another processing company, but was suprised to find I was under contract with them for an additional year. I decided to cancel anyway, but was told it would be $495.00.
I told the company that I had sent a letter requesting cancellation. They asked where I had sent the letter. They, of course, had not received it. I told them the address I used was the one on all correspondence from them. I was told that was their corporate office and not the right address. The next day, after cooling off, I called to request the address to send a certified letter requesting closure of my account, and was given the same address the original letter went to.
This report was posted on Ripoff Report on 09/30/2009 06:13 PM and is a permanent record located here: http://www.ripoffreport.com/r/TransTech-Merchant-Group/Fort-Worth-Texas-76102/TransTech-Merchant-Group-Apex-Merchant-Group-First-American-Payment-Systems-TransTech-Merc-502349. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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