- Report: #568797
Report - Rebuttal - Arbitrate
Complaint Review: TransUnion Consumer Solutions
TransUnion Consumer SolutionsInternet United States of America
TransUnion Consumer Solutions TransUnion LLC, Truecredit, paid for service but cannot access, Internet
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
When asked for verification of identification, I selected Year of
Birth, and entered that correctly. I then selected Personal Address
History and entered that correctly. I then selected Employment History,
and was asked where I worked in January 1970. I was two years old at
the time, so I moved on to Revolving Account Numbers, and entered a
correct number for one of the accounts listed, but was told that it was
incorrect. I then tried Installment Account Numbers, entered a correct
number for one of the accounts listed, but was told that was incorrect.
I then called customer service at 800-916-8800, who could not/would not
verify my identification, and then told me to call 800-493-2392. Same
problem there, and when asked for a refund, I was told I had not been
charged. I have an email from them stating my order number (451394) and
the amount charged of $14.95. My debit card/checking account has been
debited $14.95 from "CHKCARDTU *TRUECREDIT 800-49392 CAUS". I was then
told to call 800-784-3092, and again was told I had not been charged.
They will not verify my identification, and will not provide me a
refund. I want my money back. Period.
This report was posted on Ripoff Report on 02/12/2010 04:56 PM and is a permanent record located here: http://www.ripoffreport.com/r/TransUnion-Consumer-Solutions/internet/TransUnion-Consumer-Solutions-TransUnion-LLC-Truecredit-paid-for-service-but-cannot-acce-568797. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.