- Report: #1045908
Report - Rebuttal - Arbitrate
Complaint Review: Transamerica Corporation
Transamerica Corporation433 Edgewood Road NE, Cedar Rapids, Iowa United States of America
Transamerica Corporation Transamerica Investments, Transamerica Retirement, Transamerica, Transamerica Insurance Rip Off Cedar Rapids, Iowa
*UPDATE Employee: Consumer Affairs
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This last monthly payment which was mailed to the old address of Transamerica was even mailed timely and cashed by Trans America. Afterall, this was the address my mom was sending the monthly payments to for the last 30+ years so TransAmerica did in fact receive the payment. Shouldnt they have sent a change of address notice in a certified letter to my mom?
Anyways, Once she realized the mailing address was changed all future payments were sent timely and all checks were cashed by TransAmerica.BUT, when my mom who was of 85 years old passed away after paying this policy for 30 + years TransAmerica refused to pay the claim even though the policy was in full force and effect at the time of her death. I have all the written proof to support the claim. I am so beside myself about this as TransAmerica is taking advantage of yet another policy holder.Is there anyone else that this happened to or is going through this same situation. I am left with only many questions and no answers.
This report was posted on Ripoff Report on 04/24/2013 02:24 PM and is a permanent record located here: http://www.ripoffreport.com/r/Transamerica-Corporation/Cedar-Rapids-Iowa-52499/Transamerica-Corporation-Transamerica-Investments-Transamerica-Retirement-Transamerica-1045908. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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