- Report: #314687
Report - Rebuttal - Arbitrate
Complaint Review: Transcendent Innovations
Transcendent Innovationsyourfreeiphone.com Internet U.S.A.
Transcendent Innovations = SCAM Uses deceptive practices and has TERRIBLE customer service Internet
*Consumer Comment: What can you say now?
*Consumer Comment: Referrals taken away and customer support not replying
*UPDATE Employee: Support suggestion provides multiple contact methods
*Consumer Comment: Train is a scam i believe
*Author of original report: OK, they are legit, but their customer service is HORRIBLE...
*Consumer Comment: TraInn is NOT a scam!!
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There are two ways to earn credits. You can sign up for one offer and then refer other people to sign up for at least one offer. Or, you can do like I did and do all of the offers yourself. I had heard stories of referral credits not being given because people's referrals did not follow through. I did not want to rely on people I didn't even know and I did not want to pester my friends/family with referral requests. Therefore, I chose to forego the referral process altogether and complete all offers myself. This way I would be the master of my own destiny. YEAH RIGHT!
Enter [the lack of] Transcendent Innovation's customer support. After spending nearly 2 months and $150+ dollars, I had earned enough points for my 'free iPhone'. I converted my points to an order and it showed that my order was received and would ship in 2 weeks. FOUR WEEKS later and my 'free iphone' still has not shipped. I have contacted Transcendent Innovation's customer support on several occasions. They never gave any explanation as to why my order had not shipped. They do not have an e-mail address, they do not have a phone number. All they have is their support tickets in the My Account section. These support tickets appear to be checked every few weeks. If you are lucky enough to get a response, it is usually worthless.
So here I am, 3 months after starting out on this journey and 4 weeks after completing my end of the bargain and submitting an order. I have nothing to show for it, except for a lot of frustration, over $150 in charges to my credit card, and a really bad taste in my mouth.
My advice: AVOID TRANSCENDENT INNOVATIONS LIKE THE PLAGUE!!! They are apparently not 'on the level' and are more than likely a total scam.
Delray Beach, Florida
This report was posted on Ripoff Report on 03/04/2008 03:04 PM and is a permanent record located here: http://www.ripoffreport.com/r/Transcendent-Innovations/internet/Transcendent-Innovations-SCAM-Uses-deceptive-practices-and-has-TERRIBLE-customer-service-314687. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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