• Report: #805701

Complaint Review: Transcendent One

  • Submitted: Tue, December 06, 2011
  • Updated: Tue, March 05, 2013

  • Reported By: barcelona — monterey park California United States of America
Transcendent One
san diego, California United States of America

Transcendent One AKA Transtech One, Virgil Llapitan, Ron Hill ACH processors ripping off merchants and resellers san diego, California

*REBUTTAL Owner of company: RE: Formal Statement to Online Complaints

*Consumer Comment: Wow

*Consumer Comment: Transtech One Update.

*Consumer Comment: They ripped me off too

*Author of original report: more information about these people

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These people are in the ACH/eCheck business located in San Diego. Ron Hill is business development manager and Virgil Llapitan is the CEO. I was contacted by Ron Hill in mid-2011 and was promoting online check services for ecommerce clients.

Problems started immediately after I placed two of my clients with them. Payouts to the companies started getting slower and slower. Promises were made for payments to my clients which never appeared. They blamed slow pay on IT problems.

Then they claimed to be changing banks and NO PAYOUTS were taking place. After that, they sent my client a letter saying they couldnt make full payout but only partial payouts. It is my suspicion this company never had ANY intention of paying anything.

Lastly they have not paid me ANY commission for bringing them business. I feel I'm going to have to sue them. Please folks stay after from these used car salesman posing as honorable businessmen.

This report was posted on Ripoff Report on 12/06/2011 01:01 PM and is a permanent record located here: http://www.ripoffreport.com/r/Transcendent-One/san-diego-California-/Transcendent-One-AKA-Transtech-One-Virgil-Llapitan-Ron-Hill-ACH-processors-ripping-off-m-805701. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 3Consumer 1Employee/Owner
Updates & Rebuttals

#1 REBUTTAL Owner of company

RE: Formal Statement to Online Complaints

AUTHOR: Company Management - (USA)

As the company and its subsidiaries gain considerable interest from clients and investors, the management and sales department have had to address negative comments posted several years ago on various online complaint sites.

Although our company shares in the philosophy held by many corporations and financial institutions to ignore claims published anonymously and without merit, we understand the influence of the internet and sometimes negative effect such comments can have on businesses.

Please be advised the company denounces any allegations of committing fraud or scamming merchants.  Any legitimate client or employee matters of legal or financial nature have been and are always addressed by the company accordingly.  The company is in good standing with its auditor and legal representation and has completed its PCAOB (Public Company Accounting Oversight Board) audits in preparation for registration with the Securities and Exchange Commission.  We are committed to providing excellent service to all of our business clients and excited about the growth and direction of our company.

If you are a prospective client, investor, or interested party and are concerned about any of the past comments posted online, please contact the company directly and we will be happy to discuss any concerns.

Sincerely,

Management

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#2 Consumer Comment

Wow

AUTHOR: Phil Jr. - ()

If you got paid my name is Jesus. You should play lotto.

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#3 Consumer Comment

Transtech One Update.

AUTHOR: Phil - (USA)

Just wanted to update everybody from my previous post. Transtech did make good on their promises and paid me back in installments weekly. Businesses make mistakes, they corrected theirs and did the right thing.
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#4 Consumer Comment

They ripped me off too

AUTHOR: Phil - (United States of America)

This company is a complete scam. Do not use them, you will
regret it, there are many other companies out there that are reputable. Having
said that let me explain my experience with Transcendent One.

On September 23, 2011 I started processing with Transcendent
One.  The reserve rate was a staggering 30%
which I was supposed to receive after 6 months 
of  processing, unfortunately, because
of their negligence, unprofessionalism, and non-payment I decided to terminate
my account November 4, 2011.

At the time of closing my account Transcendent One owed me
$2018.42. They decided not to pay me and add the amount to the balance I would
receive in 6 months.  The reserve amount at
the time of closing was $4858.44 bringing the total balance owed to us $6.876.86.


Six months passed (May 4, 2012) so
I called Ron Hill at 760-707-5959 ext. 118 to see why the amount had not yet
been deposited in my account.  He beat
around the bush saying that they were waiting on the bank to get back with them
and that Transcendent One had not kept records and did not have access to the
amount owed. He then ended the conversation with no resolution but with a
promise that the money would be received by June 2012.

June came and I called Ron again. He
was still as ignorant regarding the account as the first time and still refused
to release the bank that they used so that I could call them directly and clear
up this issue.  I then talked to Virgil at
760-707-5959 ext. 104 and he was even less help than Ron.

I gave them the option to settle their debt to me before I contacted my
attorney. They werent concerned with returning my money and didnt seem to
mind me seeking legal representation.  My
attorney is sending out a demand letter and if I dont receive my rightful
money I will be filing a lawsuit against them and the bank that they represent.
First National Bank - 1620 Dodge St - Omaha, NE 68197 Phone: 1-402-341-0500
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#5 Author of original report

more information about these people

AUTHOR: barcelona - (United States of America)

I've come to find out more about Transcendent One, there have been previous reports about the company and its executive director. All bad reports, this has been going for years. They were in Solano Beach and Irvine before Carlsbad. I think the district attorney should get involved here.....
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