- Report: #1104041
Report - Rebuttal - Arbitrate
Complaint Review: Transmission America
Transmission America3137 Franklin Rd SW Roanoke, Virginia USA
Transmission America WARNING: Tranmission America is Dishonest, Unprofessional, and SLOW Roanoke Virginia
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I cannot say enough bad things about this transmission shop as I was forced by my auto insurance to have it towed here, I wish I had read the other reviews. Transmission America is: 1) Dishonest. They told me one quote and ended up changing it by $200 when I paid. They said it would take 1-2 weeks and it took over 3. Additionally, when I spoke to the mechanic, he mentioned that they had "broken" a part but that I would have to pay for it. When I tried to address that, they said, "It was going to break anyway and it's not our fault." Then, when I asked why they hadn't told me about the part they broke, the man at the front said he didn't know I needed that part until that day and said, "We didn't want to call you at 7 a.m. OK?" Very, very rude and dishonest. 2) Unprofessional. When I would call to ask about the status of my car, they were completely rude that I was concerned about the additional cost. They told me I had lied about the original estimate because, "they would never give a cost like that." 3) Sloppy. Though my car is holding up now, when I was communicating with them, they kept playing the blame game about why my car wasn't finished or why they couldn't get their mechanics to work on it. Please seek out a more reputable shop to take your car to.
This report was posted on Ripoff Report on 12/03/2013 02:22 PM and is a permanent record located here: http://www.ripoffreport.com/r/Transmission-America/Roanoke-Virginia-24014/Transmission-America-WARNING-Tranmission-America-is-Dishonest-Unprofessional-and-SLOW-1104041. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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