• Report: #559085

Complaint Review: Transone Merchant Services, First American Payment Systems

  • Submitted: Sat, January 23, 2010
  • Updated: Sat, January 23, 2010

  • Reported By: riteguy — Anaheim California USA
Transone Merchant Services, First American Payment Systems
15635 Alton Parkway #290 Irvine, California United States of America

Transone Merchant Services, First American Payment Systems Key Bank N.A. Instituted Bogus PCI Compliance Fee's Irvine , California

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TransOne instituted a new merchant mandatory charge called "PCI Compliance fee" of $124.75 per year. They cleverly announced it just as a new contract year was beginning and when I decided to stop doing business with them, was slapped with a $495 account closure fee. To add insult to injury, they also charged the $124.75 PCI Compliance fee even though I closed the account. We are trying to get that refunded.

When dealing with these people, I find that I MUST follow-up to insure they follow-thru. Watch out for hidden charges - because they sure have them, and plenty of them.

I am now with Intuit On-Line and they don't charge such a fee.

This report was posted on Ripoff Report on 01/23/2010 08:00 PM and is a permanent record located here: http://www.ripoffreport.com/r/Transone-Merchant-Services-First-American-Payment-Systems/Irvine-California-92618/Transone-Merchant-Services-First-American-Payment-Systems-Key-Bank-NA-Instituted-Bogus-559085. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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