• Report: #611900

Complaint Review: Transone.com

  • Submitted: Tue, June 08, 2010
  • Updated: Tue, September 28, 2010

  • Reported By: pceofwork — Boston Massachusetts United States of America
Transone.com
Internet United States of America

Transone.com Transciti.com, transmissionciti.com, best transmission Deceptive transmission repair practices, Internet

*Consumer Comment: You too?

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On April 7th I started my search to find a shop to service my 200 chevy suburban's tranny.  I called around and the prices were on the high side around 25-3500 bucks.  I called Jesse at Tranone.com who I gave him my info about my truck and he waited a few minutes called me back and gave me a quote of 1397+ hard parts.  I questioned why was the ad so low on the net and my price is 1.5 times higher, he explained " we buy unused shop time, to give you a greater discount of 50 to 60 %". 

I bought that lie and allowed them to talk me into towing my truck after I stated I could drive it to your shop to save money.  They said towing was free, 150 towards a rental and a 200 dollar discount was added to my great deal.  They towed my truck on 4-8-10 and was told the turnaround would be 24 hr.  Well after a few days I called to find out I needed to put a deposit of 890 to get the work started. [continued below]....
.....  Ok after the deposit was made I waited over a week to hear about my truck. 

Once I called curiously about the delay,(4-19) I was called back, with my tranny was badly damaged and they were in need of more money to get another transmission for my vehicle.  I was not ready for the shocker there after.  Jesse called back stating it's going to cost me 2542 and they were putting in refurbished/remanufactured unit, but still giving me a parts list for a rebuilt that I must pay for as well.  They even changed the warranty information after my complaining started.

I requested them to halt any further work until I am showed these badly damaged parts.  I got to the shop on 4-26 only to find my transmission wasn't even taken apart, it was sitting on the bench.  I asked for Sal, he was away til 2 days later, I informed them not to do any work until I get some answers from the company about them falsely raising my price and charging me for a rebuild but putting in a used transmission.  Sal came back and took my tranny apart anyways. 

I was informed to complain to my bank of the fraudulent practices and a month later I lost tranone made docs to show they completed my job on one hand, but the other stating I took my truck, their transmission and left the shop unpaid as I agreed to.

How could I have taken my truck, with all parts if the owned Sal refused to give it to me as of 5-26 without paying him 350 for his towing and labor.  They still have my truck after 2 months


This report was posted on Ripoff Report on 06/08/2010 09:24 PM and is a permanent record located here: http://www.ripoffreport.com/r/Transonecom/internet/Transonecom-Transciticom-transmissionciticom-best-transmission-Deceptive-transmission-611900. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

You too?

AUTHOR: disk - (USA)

I just experienced the same ordeal with this company. On 8/27/2010 I called them for my 2000 Pontiac Grand Prix GTP Supercharger and I was 100% ripped off. Joyce told me that the repairs would cost $997.00 to repair the trans considering I dont need any hardparts. The shop they used was named Aamaco (67th Western. Chicago) and they were in on the scam. I got a email stating that it cost $2900.00 to repair the trans 4 days later. I called them and told them to NOT repair the trans and that I wanted my car back. All in all they want me to pay the shop $830.00 PLUS $35 per day for storage for the diagonastic and labor performed on my trans. Keep in mind I sent them $899.92 already!
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