• Report: #426152

Complaint Review: Transport Reviews.Com

  • Submitted: Thu, February 19, 2009
  • Updated: Mon, May 02, 2011

  • Reported By:Los Angeles California
Transport Reviews.Com
8903 Cox RD West Chester, Ohio U.S.A.

Transport Reviews.Com ,Thransport Reviews.Com -- This Review Sight is Bogas and good ratings can be bought West Chester Ohio

*Consumer Comment: transportreviews.com is indeed a scam!

*Consumer Comment: I completly agree

*UPDATE Employee: Reviews Removed For Violation of TransportReviews.com Policies

*UPDATE Employee: Reviews Removed For Violation of TransportReviews.com Policies

*UPDATE Employee: Reviews Removed For Violation of TransportReviews.com Policies

*UPDATE Employee: Reviews Removed For Violation of TransportReviews.com Policies

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I contacted this company to leave a good rating on a transport company that I used and they refused to post my ratting. I have attached the e-mails that I recieved from them for everyony to read. I took out the company that I used becasue they are not affiliated with me or Transport Reviews.com

Chrystal,

So my assumption was correct your company is manipulating the reviews. I feel that you websight is a great diservice to people looking to ship there car and would tell everyone I know to go to the Better business Bueru and not your sight

Riley,
In response to your question about your review that was removed.

Your review was removed because only customers are allowed to post reviews to the site, and our system flagged this review as being posted by someone other than a customer.

Sorry for any inconveniences this may cause.

Crystal (responding for Andy)

From: Riley Cxxx [mailto:rxxxxyahoo.com]
Sent: Thursday, February 19, 2009 12:06 PM
To: admin@transportreviews.com
Subject: Re: TransportReviews.com - Review Hidden

To: Transport Reviews,
XXXX Transport shipped my car and I find it interesting that you will not let me post a goor review for this company. Is your company attempting to manipulate who gets good reviews and who doesn't? I also find it interesting how a company that has been in business for many years has only a few reviews, is this how you manipulate what companies you like and dont like.

A reply would be appreciated..

Thank you,
Riley

From: "admin@transportreviews.com"
To: riley(((REDACATED FOR SECURITY PURPOSES)))
Sent: Thursday, February 19, 2009 8:00:45 AM
Subject: TransportReviews.com - Review Hidden

A review of your company has been removed from www.TransportReviews.com.

The reason for removal is:
The review was "red flagged" by the system as likely being posted by the auto transport company or posted by a customer using multiple names. In both cases all reviews thought to be in violation are removed. Auto transport companies under no circumstances can post reviews, even if it is at the request of the customer.

of the customer.

Review Information
Review posted by Riley on 2/18/2009 4:51:00 PM
Rating: 5 stars out of 5
Subject:
A+ Job Recomend to anyone who needs there car shipped.

Review:
XXXXX Transport was great I called them about 3 hours ago and they picked my car about 15 minutes ago. The driver that came said he will be in Los Angeles in 7-10 days. That is alot quicker then I expected. I was planning on 2-3 weeks like me household stuff that I am shippping. I recomend them 100%, best service ever. I wish they shipped my household stuff as well.
Review ID:
32685

Email Address:
Quote or Order ID:
XXXXX Transport
Quote or Order Cost:
$450

Origin:
New York
Destination:
California

Riley
Los Angeles, California
U.S.A.
CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.


This report was posted on Ripoff Report on 02/19/2009 02:04 PM and is a permanent record located here: http://www.ripoffreport.com/r/Transport-ReviewsCom/West-Chester-Ohio-45069/Transport-ReviewsCom-Thransport-ReviewsCom-This-Review-Sight-is-Bogas-and-good-ratin-426152. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 6Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

transportreviews.com is indeed a scam!

AUTHOR: Ieatsaltytears - (USA)

Don't buy the employee reply... obviously another mafia stoogie that worked for that horrid company.

It's true that transportreviews removes or outright denies people who try to post negative reviews about transport companies. It happened to me and they refused the back down. The whole thing seemed very suspcious.. probably protecting the transporter that PAYS them to "filter" any negative reviews out for them. I provided full evidence short of a DNA test, yet I was still denied.

Liars to the core. Do not trust any reviews on that site PERIOD!

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#2 Consumer Comment

I completly agree

AUTHOR: Juanita - (United States of America)

This site is bogus. They allow ppl to pay to have positive reviews posted. Rather than contacting the reviewer to find out if indeed they did in fact due business with a company they allow ANYONE to post anything. They dont verify anything. They manipulate reviews and also ppl pay them to have their negative reviews deleted. If someone wants to work with a transport company dont use this site. Contact the better business bureau. At least on the bureau your allowed to rectify a situation and then post if the situation was resolved and closed to the customers satisfaction. Here your bad review remains on forever and can potentially destroy a transport company. Unless you are someone who advertises transport reviews to your customers there is no way most ppl are going to go and post reviews about your company without some sort of an incentive! Im not going to promote transport reviews Im going to promote my company.
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#3 UPDATE Employee

Reviews Removed For Violation of TransportReviews.com Policies

AUTHOR: Transport Reviews Support - (U.S.A.)

Riley's comments are inaccurate and her claims are completely false.

Riley's reviews were removed because they were red flagged as being posted by the company or a customer using multiple names. This is exactly what the emails to her said.

I checked out the review and it turns out that Riley posted two reviews for Wolfpack Transport and two reviews used different names and email addresses.

The reviews were posted under Riley and Susan. Not only were the names and email addresses different but the route and order information was different. This means that we can not even assume that two people from the same order submitted a review.

The IP that the reviews were submitted from traces back to a location within 20 miles of the company address.

Given these factors the review violates the terms of our site. Transport Reviews.com does NOT allow companies to post reviews and we do NOT allow customers to post reviews under multiple identities.

With that said, after review the removal of Riley's reviews for Wolfepack Transport was the correct action.

TransportReviews.com is ratings and reviews of auto transporters posted by CUSTOMERS.
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#4 UPDATE Employee

Reviews Removed For Violation of TransportReviews.com Policies

AUTHOR: Transport Reviews Support - (U.S.A.)

Riley's comments are inaccurate and her claims are completely false.

Riley's reviews were removed because they were red flagged as being posted by the company or a customer using multiple names. This is exactly what the emails to her said.

I checked out the review and it turns out that Riley posted two reviews for Wolfpack Transport and two reviews used different names and email addresses.

The reviews were posted under Riley and Susan. Not only were the names and email addresses different but the route and order information was different. This means that we can not even assume that two people from the same order submitted a review.

The IP that the reviews were submitted from traces back to a location within 20 miles of the company address.

Given these factors the review violates the terms of our site. Transport Reviews.com does NOT allow companies to post reviews and we do NOT allow customers to post reviews under multiple identities.

With that said, after review the removal of Riley's reviews for Wolfepack Transport was the correct action.

TransportReviews.com is ratings and reviews of auto transporters posted by CUSTOMERS.
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#5 UPDATE Employee

Reviews Removed For Violation of TransportReviews.com Policies

AUTHOR: Transport Reviews Support - (U.S.A.)

Riley's comments are inaccurate and her claims are completely false.

Riley's reviews were removed because they were red flagged as being posted by the company or a customer using multiple names. This is exactly what the emails to her said.

I checked out the review and it turns out that Riley posted two reviews for Wolfpack Transport and two reviews used different names and email addresses.

The reviews were posted under Riley and Susan. Not only were the names and email addresses different but the route and order information was different. This means that we can not even assume that two people from the same order submitted a review.

The IP that the reviews were submitted from traces back to a location within 20 miles of the company address.

Given these factors the review violates the terms of our site. Transport Reviews.com does NOT allow companies to post reviews and we do NOT allow customers to post reviews under multiple identities.

With that said, after review the removal of Riley's reviews for Wolfepack Transport was the correct action.

TransportReviews.com is ratings and reviews of auto transporters posted by CUSTOMERS.
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#6 UPDATE Employee

Reviews Removed For Violation of TransportReviews.com Policies

AUTHOR: Transport Reviews Support - (U.S.A.)

Riley's comments are inaccurate and her claims are completely false.

Riley's reviews were removed because they were red flagged as being posted by the company or a customer using multiple names. This is exactly what the emails to her said.

I checked out the review and it turns out that Riley posted two reviews for Wolfpack Transport and two reviews used different names and email addresses.

The reviews were posted under Riley and Susan. Not only were the names and email addresses different but the route and order information was different. This means that we can not even assume that two people from the same order submitted a review.

The IP that the reviews were submitted from traces back to a location within 20 miles of the company address.

Given these factors the review violates the terms of our site. Transport Reviews.com does NOT allow companies to post reviews and we do NOT allow customers to post reviews under multiple identities.

With that said, after review the removal of Riley's reviews for Wolfepack Transport was the correct action.

TransportReviews.com is ratings and reviews of auto transporters posted by CUSTOMERS.
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