- Report: #429125
Report - Rebuttal - Arbitrate
Complaint Review: Transtech Merchant Group, Summit Merchant Solutions, TMG, First American Payment Systems
Transtech Merchant Group, Summit Merchant Solutions, TMG, First American Payment Systems300 Burnett Plaza, Suite 300 Fort Worth, Texas U.S.A.
Transtech Merchant Group, Summit Merchant Solutions, TMG, First American Payment Systems This Company Is Your Worst NIGHTMARE!!! Do NOT Get Suckered In!! Stay Clear Fort Worth Texas
*Consumer Comment: Class Action against TransTech
*Consumer Comment: Also Fighting with TransTech
*General Comment: Do Not do business with TMG
*Consumer Suggestion: Me too!!!
*Consumer Suggestion: Having the same problem with TRANSTECH.....
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We had origanally told them we had our own equipment and did not need theirs. They sent us equipment anyway. We called them and requested a call tag to return their equipment as we had already cancelled our contract.
We returned their equipment and thought that would be the end of it.
About a month later we noticed fees being taken out of our checking account. We called TMG and told them that they were taking fees from our account and that we had cancelled this contract well within the thirty day period. They said they did not receive cancellation and that it was past the thirty days now so we would have to pay the cancellation fees. We then promptly went to our bank and put a stop payment on these fees. TMG then attempted to take over $1700.00 out of our account.
We immediately put a stop payment on any TMG activity. We also closed our business checking account and opened a new one.
Several days later they tried the same thing again in our new checking account!!! I called them and told them that they were accessing an account that they did not have authorization to access. The rep told me they did have authorization. I argued but to no avail. I asked what the $1700 worth of fees were for. She said for unreturned equipment. I said well I have proof before me that you received the equipment and signed for it. She said oh well these fees are for cancellation of your contract! Now, had we not cancelled within the specified 30 days it states in the contract that there would be a $595.00 fee, not a $1700 fee.
All in all this company has tried to take several thousand dollars out of our account. Thankfully we have been able to stay one step ahead of them but for how long???
We have finally contacted ABC Action News here in Florida and hopefully they will come to our aid. I do not know what else to do. These guys will not go away.
Please be WARNED!!! Do not do business with Transtech Merchant Group or any of their other companies. They are nothing but SCAMMERS!!!!
New Port Richey, Florida
This report was posted on Ripoff Report on 02/27/2009 01:14 PM and is a permanent record located here: http://www.ripoffreport.com/r/Transtech-Merchant-Group-Summit-Merchant-Solutions-TMG-First-American-Payment-Systems/Fort-Worth-Texas-76102/Transtech-Merchant-Group-Summit-Merchant-Solutions-TMG-First-American-Payment-Systems-T-429125. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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