- Report: #90331
Report - Rebuttal - Arbitrate
Complaint Review: Travel Lodge
Travel Lodge110 Huntsville Drive Eureka Springs, Arkansas U.S.A.
Travel Lodge ripoff Eureka Springs Arkansas
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Pryor, OK United States 74361
COMPANY OR ORGANIZATION INFORMATION:
110 Huntsville Drive
EUREKA SPRINGS, AR United States 72631
Complaint #: 1474728
Complaint Type: General Complaint (not a car maker)
Date Received: 4/27/2004
Primary Complaint Classification: Credit or Billing Disputes
Secondary Complaint Classification: Service Issues
I reserved a room with Travel lodge in March online. I did not recieve an e-mail or phone call from them. I called them on the 20th of April to confirm my reservation and they could not confirm and did not confirm. They charged my account for this room anyway. No deposit was ever taken from my account, just the whole amount of 43.97 5 days later. When contacted about this dispute they said that they did confirm but I have no e-mail or phone call for confirmation. I would like to see these people refund my money. They need to change thier practices so this does not happen to anyone else.
Desired Settlement: Refund
Customer Service Rep: Ms. Debbie K
Product or Service: motel/hotel
Payment Made: Yes
Purchase Price: 44
Disputed Amount: 44
Payment Method: Credit Card
Purchase Date: 4/26/2004
Problem Date: 4/21/2004
Complaint Dates: 4/21/2004, 4/26/2004
The bureau that will handle your complaint is:
BBB of Arkansas
12521 Kanis Road
Little Rock, AR 72211 -2605
CLICK here to see why we deleted either a phone number, link or e-mail address from this Report.
This report was posted on Ripoff Report on 05/05/2004 01:18 PM and is a permanent record located here: http://www.ripoffreport.com/r/Travel-Lodge/Eureka-Springs-Arkansas/Travel-Lodge-ripoff-Eureka-Springs-Arkansas-90331. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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