- Report: #945142
Report - Rebuttal - Arbitrate
Complaint Review: Travel Services
Travel Services25124 Springfield Ct., Valencia, CA 91355 Cherry Hill, New Jersey United States of America
Travel Services Ocean Travel, Worldwide Travel Beware!!! This is a total scam! Never delivers as promised Cherry Hill, New Jersey
Furthermore, I was told when I had signed the contractual agreement with the company representative, I would receive a free 7-day travel cruise but that I needed to pay $200.00 to redeem the cruise voucher. I paid the $200.00. When I decided to use the voucher, I contacted Travel Services and was told that there were too many blackout dates, that I could not use the voucher for various other reasons, and that a representative would contact me when a date was available. However, I never received any return calls when I attempted to book the cruise. This went on repeatedly.
Additionally, when I have attempted to address my concerns with the said company, I have not received a satisfactory response and/or received no response at all. Furthermore, the customer service representatives that I have attempted to contact at various times have been both rude and unprofessional.
I was finally able to track a person in Valencia that identified herself as Assita. When I complained about not getting the services as promised and asked for my money back, She responded by telling me that I am never going to get my money back.
This report was posted on Ripoff Report on 09/22/2012 11:18 AM and is a permanent record located here: http://www.ripoffreport.com/r/Travel-Services/Cherry-Hill-New-Jersey-08003/Travel-Services-Ocean-Travel-Worldwide-Travel-Beware-This-is-a-total-scam-Never-deliv-945142. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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