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  • Report: #1057247

Complaint Review: Travel Union

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  • Submitted: Fri, June 07, 2013
  • Updated: Fri, June 07, 2013

  • Reported By: tina — fort knox Kentucky
Travel Union
none Scottsdale, Arizona USA

Travel Union sent a Award Notification ,Travel certificate this is not a valid company Scottsdale Arizona

*Consumer Suggestion: US Airlines - Travel Union - Angela Hudson

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 A award notification came in the mail on june7th 2013 it said they have been trying to contacting and that it's my last chance to respond this award had to be redeemed by June7th 2013 or it's no good it came as a travel certificate it only gives you a phone # to call no address only town and state name .

It is not a valid company they also have Us airlines on the certificate the check is for $1,350.00 this company has other bad reports about it..


This report was posted on Ripoff Report on 06/07/2013 11:34 AM and is a permanent record located here: http://www.ripoffreport.com/r/Travel-Union/Scottsdale-Arizona-85251/Travel-Union-sent-a-Award-Notification-Travel-certificate-this-is-not-a-valid-company-S-1057247. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Suggestion

US Airlines - Travel Union - Angela Hudson

AUTHOR: caveat emptor - ()

Red flag #1: the “check” issuer “US Airlines” and an 866-phone number, “Travel Union”,  Scottsdale, AZ has no address or verifiable entity. Try googling “US Airlines” or “Travel Union.” These are very generic terms, but google the 866 number and you’ll get an 800notes entry that reads: ” This is an Award Notification for US Airlines for 2 round trip travel certificates to listen to a 90 min. presentation from Wholesale Travel Agency located in…..Then you get these 2 vouchers and all you have to do is pay tax & fees and baggage,” or something like that.  Red flag #2:  after calling the number and speaking to someone, no address or company name is provided, just an appointment time and date, and you’re asked for your email address to send out the confirmation invitation.  The email arrives a few days before the appointment, the return address is from featuredtravel.com.  Red flag # 3: the appointment is in a hotel conference room, not at a travel agency as one is led to believe. Their “About Us” page, says they are the nation’s leader in discount travel agency promotional appointments and that they have 28 locations, but there is no address for the company on the website. After attending the presentation, you receive “Your Fly America Vacation Passport” for “Two Round Trip Airfares.”  The company, Passport to Travel, and address in Tampa, FL are finally disclosed. RED FLAG #4& 5: why make it so complicated and convoluted to reclaim your so called gift? And why do they want your nonrefundable $100 up front and in money order or cashier’s check only before you receive anything from them? Read the complete process required to redeem you gift: http://www.vacationpassportfaq.com/fly_away_vacation_passport.htm .  In a nutshell, there is a $4.95 processing fee to receive the Registration Validation form. There is a  30-45 days wait to receive Step Two which is an Activation Packet. The Registration Activation form must be submitted with $100, and there is another 10-15 days wait to receive Step Three which is an email activation letter.  While you have 12 months  to book and travel, you are not permitted to travel in the 7 day period before and after a holiday and all requests must be placed 90 days in advance of the departure date. 

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